Assistant Store Manager Airport; FTC

Overview

As Assistant Store Manager you motivate your team and deliver a meaningful shopping experience. You support the Store Manager, recruit and coach a diverse talent pool, and drive operational excellence in all areas.

• Act as a role model and true ambassador for Rituals.
• Support the Store Manager in creating a culture of trust, positive feedback and constructive communication.
• Recruit, hire, retain and develop a high‑engaged store team.
• Coach team members to reach full potential and achieve store performance goals.
• Serve as the Store Manager’s right hand by handling day‑to‑day business activities.

• High energy, low ego, a sense of humor and inspiring performance orientation.
• Prior relevant experience as an Assistant Store Manager or equivalent in retail or hospitality.
• People management skills: communication, motivation, coaching, connection and inspiration.
• Experience sharing knowledge to drive behavioural change and develop others.
• Decision making and problem‑solving skills.
• 5‑year checkable work history.
• Clean criminal record check (CRB/DBS).

Must be available for early shifts starting at 3 AM on three days per week and late shifts ending at 10 PM on two days per week.

• 12‑month fixed‑term contract.
• Full‑time, no remote work.
• Vacancy: 1.