Logistics Technician II- Day Shift; No Weekends

• Full-time
• Shift: Day Shift
• Status:
  Full Time

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where people vacation.

That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence,teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other.

• Grow:
  Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
• Thrive:
  Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well:
  Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard:
  Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

• Promotes andinsurescustomer satisfaction through prompt identification and resolution of customer complaints,problems and issues.
• Receives customer requests by telephone, email or mail and analyzesrequesttodeterminebestresponse.
• Maintains overall inventory control by physical/computerized MMIS using approved procedures for accurately processing orders, replenishments, returns,credit sand inventory discrepancy resolution.
• Analyzes and correctly processes customer returns and credits based on policy and appropriateness of return.
• Works with supplier representatives tomonitorconsignment inventory (where applicable).
• Addresses inventory issues with department contact as appropriate.
• Performs cycle counts quarterly along withan annual inventory (or morefrequentlyasrequired).
• Assistsin special projects that relate to specific inventory location.
• Performs inventory balancing checkson a monthly basisandis responsible for results.
• Receives and/or processes customer order requisitions/forms to issue stock and create pick tickets if not system generated. Verifies the accuracy of order keying and disburses pick tickets as appropriate toensure ability to meet customer order shipments.
• As applicable, reviews completed pick tickets to ensure they are properly filledinand all discrepancies noted. Communicates non-fills,backordersor shortages to the customer.
• As applicable, does follow-up on non-fills,backordersor shortages with the customer to make sure patient care outcomesaren’taffected andcommunicatesissues to appropriate people/areas.
• Helps set upnew items, update current items, or remove inactive items from MMIS as needed.
• Utilizes inventory control information system to define reorder point parameters in support of assigned objectives. Routinely reviews reorder point parameters to adjust to changes in demand and/or supply.
• Creates,manages and updates requisition templates and PAR forms as needed.
• Conducts process for assurance of stock rotation as well as revision controlled inventory.

Serves as a backup for, or assistant to, the Logistics Tech I with order pick processing when necessary to meet customer delivery requirements

• 2 Year /Associate Degree in business related field.

• High School or GED and minimum of 7yearspreviousexperience in a warehousing inventory control / materials planning environment or 5 years of experience in NMSA Supply Chain management.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.