Collections Specialist

Accounts Receivable Collections Specialist

Are you a seasoned collections professional who enjoys resolving customer account issues, improving cash flow, and building strong customer relationships? Our client is seeking an experienced Accounts Receivable Collections Specialist to join a collaborative team and play a key role in managing collections, account reconciliations, and aging analysis.

Why This Opportunity Stands Out for the Accounts Receivable Collections Specialist:

• Stable and established organization with a team-oriented culture
• Highly visible role supporting revenue and cash flow initiatives
• Opportunity to work directly with leadership and cross-functional teams
• Blend of collections, account reconciliation, reporting, and problem-solving responsibilities
• Hands-on position where your contributions directly impact business performance
• Supportive environment with strong training and onboarding from a tenured team

Key Responsibilities for the Accounts Receivable Collections Specialist:

• Manage business-to-business collections activities and customer account follow-up
• Communicate with customers regarding past-due balances via phone and email
• Research, reconcile, and resolve account discrepancies, deductions, and payment issues
• Review aging reports and prioritize collection efforts to improve cash flow
• Investigate and resolve misapplied payments and customer disputes
• Partner with internal departments to resolve billing and account concerns
• Maintain accurate account documentation within the ERP system
• Prepare reporting and analysis to support management and customer account reviews
• Assist with audits of receivable balances and account accuracy

Qualifications for the Accounts Receivable Collections Specialist:

• 10+ years of accounts receivable and collections experience preferred
• Strong business-to-business collections background required
• Experience reconciling customer accounts and resolving payment discrepancies
• Advanced Excel skills including Pivot Tables and XLOOKUP/VLOOKUP functionality
• Experience working with ERP systems;
  Net Suite experience is a plus
• Strong written and verbal communication skills
• Ability to prioritize multiple tasks and work independently
• Service, manufacturing, distribution, or related industry experience preferred
• Associate's degree in Accounting or related field
• Positive, adaptable, and customer-focused approach