Office and Operations Manager

Compensation: $70, annually + merit-based performance bonus

Lincoln Search Consultants has partnered with an established, highly successful privately held company in the Tri-Cities/Fox Valley area to identify a versatile, hands-on Office & Operations Manager.

This is an excellent opportunity for someone who enjoys wearing multiple hats, taking ownership of day-to-day business operations and being the person everyone can count on to get things done.

Our client has built a successful business with a longstanding team and a strong reputation. They are looking for a proactive, organized professional who can keep everyday operations running smoothly, solve problems independently and provide trusted support to company ownership.

This is not a traditional accounting, HR or administrative position. It's a combination of office management, business operations, basic accounting and employee administration.

The right person will be comfortable switching gears throughout the day, whether that means resolving a vendor issue, coordinating employee benefits, handling banking transactions or taking ownership of an important operational project.

• Oversee day-to-day office administration and serve as a central resource for operational needs.
• Independently address employee, vendor and facilities issues, escalating matters to ownership when appropriate.
• Coordinate office vendors, service contracts, maintenance and special projects.
• Perform operational accounting functions using Quick Books, including AP posting, banking activity, ACH payments, wire transfers and credit card transactions.
• Assist with payroll administration and coordinate accounting activities with outside professionals as needed.
• Manage employee benefits administration, annual enrollment, PTO tracking and onboarding activities.
• Maintain employee records, administrative procedures and recurring compliance deadlines.
• Identify opportunities to improve processes, increase efficiency and simplify everyday operations.
• Provide hands-on assistance across the organization when business needs require it.

• Prior experience in office management, business operations or a similar multifaceted administrative role.
• Strong organizational skills and the ability to manage multiple priorities with minimal supervision.
• Practical bookkeeping or operational accounting experience (AP, AR, Invoicing), ideally with Quick Books. Some exposure strongly preferred.
• Experience administering employee benefits, onboarding or related HR activities. Preferred, not required, willing to train.
• Confidence communicating with employees, vendors and company leadership.
• Excellent judgment, discretion and the ability to handle confidential information.
• A proactive, resourceful approach to identifying and solving problems.
• Comfortable working in a smaller business environment where flexibility and teamwork are essential.
• Attitude is key - this role requires a 'doer' who is hands on, willing to jump in where needed and has the understanding and attitude that in a small business environment, no job is too small or unimportant. No 'not in my job description' types - will not be a good fit.

Formal HR credentials or an advanced accounting background are not required.

• Join a stable, successful and established privately held business.
• Enjoy a broad, interesting role with variety and meaningful responsibility.
• Work directly with experienced, accessible company ownership.
• Have the autonomy to solve problems, improve processes and make a tangible impact.
• Be part of a close-knit team with exceptional employee longevity.
• Competitive compensation of $70, plus merit-based performance bonus.

We're looking for a dependable, solutions-oriented Operational/Administrative professional who takes pride in keeping a business running smoothly. Someone who sees a problem, takes initiative and follows through - with no task considered too small when it comes to helping the team succeed.