Rehab Services Tech-Part-time

Rehab Services Tech – Part‑time (Days)

Join Northwestern Medicine Delnor Hospital as a Rehab Services Technician. This role supports the Rehabilitation Services Department by providing non‑licensed patient care, clerical support, and equipment maintenance.

Salary range: $17.00 – $20.40 per hour. Placement depends on experience and internal equity guidelines. Union employees will follow collective bargaining agreements.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Well‑being Fund per year ($125 part‑time)
• Matching 401(k)
• Excellent medical, dental, and vision coverage
• Life insurance
• Annual employee salary increase and incentive bonus
• Paid time off and holiday pay

The Rehab Services Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory standards.

This non‑licensed staff member assists professional staff with patient care that does not require clinical decision‑making, helps the business office with clerical duties, and performs selected tasks related to the operation of the Rehabilitation Services Department.

• Follow standard precautions and Northwestern Medicine infection control policies.
• Operate and maintain equipment safely, clean equipment, and keep accurate logs.
• Perform monthly maintenance and ensure equipment meets JCAHO standards.
• Assist patients under direct clinical supervision, anticipating therapist needs.
• Communicate promptly to the therapist any observed changes in patient status.
• Engage patients and families in care planning, providing explanations within scope of practice.
• Consult other departments for interdisciplinary patient needs.
• Document treatment accurately in accordance with policy.
• Greet patients and verify identity and visit details.
• Provide timely updates to patients and customers.
• Schedule, confirm, and reschedule patient visits at Rehabilitation Services and satellite locations.
• Additional responsibilities may include:
  • Obtain patient consents and authorizations.
  • Manage the department’s Rehabilitation Services call list and communications.
  • Accurately identify patient medical record numbers, update demographic, insurance, and billing information.
  • Collect copayments, past‑due balances, and point‑of‑service payments.
  • Post payments, process billing information, and perform end‑of‑day cash drawer closing.
  • Fax documentation to insurance companies or physician offices for authorization and signatures.
  • Maintain clinic inventory.

• Required: High School Diploma.
• Required: BLS Certified within 90 days of hire.
• Preferred: Bachelor’s degree.
• Preferred: Previous experience in a healthcare setting.
• Preferred: Working knowledge of medical terminology.
• Preferred: Bilingual.

Equal Opportunity: Northwestern Medicine is an equal‑opportunity employer and does not discriminate based on age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

Background Check: Northwestern Medicine conducts a background check that includes criminal history. If offered a position, you will complete a disclosure form. Results are evaluated case‑by‑case and comply with state and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure: AI tools may be used during the candidate review process, however all employment decisions will be made by a person.

Sign‑on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.

Seniority level:
Entry level.

Employment type:

Part‑time. Job function:
Information Technology. Industries:
Wellness and Fitness Services;
Hospitals and Health Care.