SAP ByDesign Administrator

to view our 2025 Benefits Guide Hybrid - Geneva, IL About the Opportunity

We are seeking an experienced ERP & CRM Administrator to own the configuration, optimization, and governance of SAP ByDesign and Salesforce. This role is mission‑critical to building operational maturity and automating end‑to‑end business processes across finance, accounting, operations, supply chain, manufacturing, sales, marketing, and customer success. Acting as both a high‑level business administration process architect, and a technical system steward, this individual needs a high level of alignment between system functionality to real‑world business operations.

Deep understanding of master data, revenue lifecycle management, ERP/CRM integrations, and cross‑functional process mapping is essential. This role also supports M&A readiness and execution, serving as a key leader in system integration, process harmonization, and post‑acquisition ERP alignment.

Bravida Medical is a purpose‑driven company committed to redefining patient care through its innovative portfolio of wound care and infection prevention products. The company's core mission is to provide healthcare professionals with transformative technologies that are clinically proven to offer uncompromising freedom and protection, ultimately improving patient outcomes. Bravida's flagship product line, Silverlon, is a testament to this commitment. Originally developed for the U.S. military to treat burn and blast injuries in hostile environments, this silver‑plated nylon technology has become an evidence‑based choice for surgeons and clinicians worldwide, with a broad range of applications from surgical and chronic wounds to IV and catheter‑related sites.

The company's innovative products serve a critical need in the healthcare market. With chronic wounds affecting millions of people in the U.S. alone, and hospital‑acquired infections remaining a significant challenge, Bravida's solutions directly address major clinical and economic burdens. The company's focus on infection prevention and wound care extends to key market segments, including vascular access, urology, and surgical sites. Bravida's products are not only effective but are backed by extensive published research and clinical studies, solidifying its reputation as a leader in advanced antimicrobial solutions.

The Bravida Medical team is committed to continuous improvement in both the "what" and "how" of its execution. Central to this commitment is leading and living by its core values of Being a Champion, Feeling the Urgency, Owning Your Impact and Acting with Compassion and Integrity. The company welcomes new team members with the goal of helping adopt and bring these values forward in all we do.

• Own system configuration and governance of SAP ByDesign and Salesforce, ensuring they accurately reflect business processes and support scalable growth.
• Collaborate with functional teams to drive business process standardization and maturity by optimizing existing end‑to‑end workflows across quote‑to‑cash, procure‑to‑pay, plan‑to‑produce, inventory, fulfillment, and financial reporting cycles supporting both B2B distribution and D2C commerce operations.
• Maintain master data integrity across ERP/CRM platforms, including customers, vendors, items, pricing, GL accounts, and cost centers to be shuttled between enterprise business intelligence and data analytics platforms.
• Troubleshoot system issues and lead root‑cause analysis, ensuring reliable performance, compliance, and auditability.
• Document processes, configuration changes, workflows, and SOPs, while training users and improving system adoption across departments.
• Serve as the liaison between business units and technology, translating operational needs into system capabilities and configuration improvements.
• Develop dashboards, reports, and KPIs using SAP Analytics Cloud, Salesforce, or Power BI to support financial accuracy, operational visibility, and leadership decision‑making.
• Lead system enhancements, integrations, and upgrades, working with internal stakeholders and external vendors/consultants when required.
• Support M&A…