Nurse Navigator - Endocrinology

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Ready to join our quest for better health?

The Nurse Navigator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Nurse Navigator is a clinically competent, registered, professional nurse who coordinates multidisciplinary care to the patient using the nursing process.

• Effectively collaborate with the patient, significant others, and other members of the healthcare team, while maintaining ANA standards of professional nursing practice.
• Assess and reassess the patient and family for ongoing care needs with knowledge of high‑risk criteria and initiate referrals to the appropriate resources in a timely manner.
• For all new patients, collect and analyze data, identify and coordinate appropriate multidisciplinary care and appointments. Triage this information and schedule patients appropriately.
• Collaborate with patient, family, physicians and ancillary staff and coordinate new patients for the multidisciplinary clinics.
• Assist in creating a plan of care that indicates this collaboration and communication.
• Research – Utilize the best available evidence, including research findings, to guide practice decisions.
• Be aware of available, current research trials and collaborate with research staff for new patients who may be eligible for a research trial.
• Serve as a resource to non‑clinical staff regarding prospective patients calling for information.
• State rationale for clinical decisions based on critical thinking.
• Perform all aspects of patient care in a manner which optimizes patient safety and reduces the likelihood of medical/health‑care errors.
• Identify learning needs, abilities, preferences and readiness; assess support systems, coping mechanisms and barriers to learning, making referrals as appropriate.
• Educate patient, family and caregivers regarding diagnosis, process, therapies and testing.
• Assist with transitions in care and providers.
• Demonstrate an interest in personal development and growth beyond routine expected educational sessions.

• Current experience within the past five years.
• Completion of an accredited Registered Nurse program with a BSN and RN License in the state of Illinois (LIC RN).
• CERT BLS. Basic computer knowledge.
• Ability to communicate effectively in English, both verbally and in writing.
• Excellent customer service skills.
• Consistently works within the framework of the Illinois Practice Act for Nursing and ANA Standards of Professional Nursing Practice.
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively.

• One year of experience in acute care in a hospital setting and/or one year of experience in outpatient setting. This experience is preferred to be within the last four years of employment.
• Prior case management or patient navigation experience in an acute or outpatient setting.
• Basic EPIC EMR knowledge.

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be…