Receptionist, Administrative​/Clerical

Location: Genf

Receptionist H/F

Multinational company based in Geneva offers a role.

Company Description

For a multinational company based in Geneva, we are offering a position as a Receptionist.

Position Details

8‑month contract with 100 % workload.

Reception

• Proactively anticipate visitor needs (e.g., assistance with luggage, coats, guidance) to ensure a professional, welcoming, efficient first point of contact.

Visitor Management & Announcement

• Issue access badges for visitors and employees to support smooth, well‑organized reception operations.

Front Desk Environment Management

• Monitor mailbox activities, delivery records, office supplies to maintain an orderly, welcoming front desk environment.

Reception‑Related Services Coordination

• Coordinate taxi bookings, provide assistance for visitors, employees, and external partners to ensure smooth daily operations.

Site Security & Access Control

• Monitor site access, apply security procedures, report incidents or suspicious calls to ensure people security and a compliant workplace.

Help Desk – Employee Service Requests

• Manage employee service requests via dedicated systems to ensure timely, accurate service delivery, including badge profile administration, locker allocation, and access‑related support.

Operational Distributions & Stock Monitoring

• Execute operational distributions, monitor stock levels for site users to ensure availability and accurate tracking (e.g., cigarettes, towels).

Monthly Activity Data & KPIs

• Compile, analyse monthly activity data and KPIs, including case handling, distributions, and service performance, to support reporting and continuous service improvement.

Administrative Support – Workplace & Employee Access Services

• Manage workplace access and employee registration services to ensure smooth, controlled access to facilities, including parking management, badge, locker, bicycle Match My Bike  programs.

Administrative Activities & Records Processing

• Coordinate and process administrative activities and records, including incoming invoices and employee data updates (e.g., photo uploads) in dedicated systems to ensure accuracy and compliance.

Employee Communications & Onboarding Activities

• Prepare and distribute internal communications, update workplace floor plans in workplace management tools to support employee communication and onboarding.

On‑Site Employee Service Initiatives

• Plan on‑site employee service initiatives, such as visits to the Dagmersellen factory and employee tire change campaigns, to ensure smooth execution and a positive employee experience.

Operational Support Services – Ad Hoc Tasks & Projects

• Execute and coordinate ad‑hoc operational tasks and short‑term projects as assigned by the manager, adjusting priorities to maintain operational flexibility.

Reception Continuity & Safety

• Act as backup for the ExCom reception to ensure uninterrupted front‑desk operations.
• Participate in first aid and evacuation teams for site occupants to ensure effective emergency response.
• Follow safety and evacuation procedures for employees and visitors to ensure compliance and preparedness.
• Complete mandatory safety, first aid, and evacuation trainings to maintain readiness and operational compliance.

Reception‑Based Employee Initiatives

• Coordinate reception‑based employee initiatives, such as the Champagne Service Award, to ensure accurate distribution and a positive employee experience.

Qualifications

• Higher education or college degree; hospitality degree a plus.
• Proven work experience in 5
  * luxury hotels as a Receptionist, Front Office Representative, or similar role.
• Experience with administrative duties a plus.
• Fluent in English (spoken and written, at least C1 level) and French; other languages a plus.

Computer Skills

Proficient user of Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and internet applications. Hands‑on experience with standard office equipment (e.g., printers, scanners).

Communication & Listening Skills

Demonstrates effective verbal and active listening skills. Listens attentively, seeks clarification when needed, and responds with empathy. Communicates messages clearly, politely, and appropriately in both positive and challenging situations,…