Customer Experience

Overview

We enhance customer experience and increase operational efficiency. Our team includes Customer Solutions Architects, Dev Ops Engineers, CRM Solution Architects, Business Application Engineers, and Customer Engagement Experts, and specializes in customer experience consulting and system integration. We support prestigious customers in their Sales and Marketing needs by leveraging data and CX technologies to attract and retain clients, and by enhancing the digital journey using technologies such as Adobe and Microsoft Power Platform.

We excel at facilitating contact center transformations, turning them into powerful sales hubs to drive business forward. Ready to embark on an exciting journey with us?

A Day in the life at Orange Business

• A Day in the life of a CX Consultant:
  Brussels
• A Day in the life of a Consultant:
  Luxembourg City
• A Day in a life of Data & CX Consultants - Geneva
• A Day in a life of Data & CX Consultants - Brussels

Thalys wanted to better understand its customers. They were looking for a solution to centralize customer information, create a 360° customer view across brands & channels, and to be supported regarding their campaign management.

Are you interested in joining us within the Customer Experience area of expertise but cannot see any vacancy that fully matches what you are looking for? Then connect with us and tell us what you are interested in. We can then keep you informed about other new vacancies within the area that might be better suited to what you are looking for.

Let’s recruit together and find your next colleague.