French speaking Content Moderator in Lisbon, Portugal

Cross Border Talents is looking for a French speaker to work as a Content Moderator for a leading social media platform in Lisbon, Portugal!

As a Content Moderator
, your primary responsibility is to ensure a safe and compliant platform by carefully analyzing and moderating user-generated content. You will be tasked with reviewing various types of content, including text, images, videos, and audio, to verify adherence to our community guidelines. Working closely with a team of moderators, you will help maintain high standards of content quality and safety. In addition, you will play a vital role in monitoring comments and handling user appeals, ensuring that all interactions on the platform are respectful, appropriate, and aligned with our policies.

• Screening User-Generated Content
  :
  Reviewing a wide variety of user-generated content (such as videos, images, text, and audio) to ensure compliance with community guidelines.
• Content Review
  :
  Performing detailed assessments of content to confirm its alignment with established processes, policies, and safety standards.
• Monitoring Comments and Appeals
  :
  Overseeing user comments and handling appeals, addressing concerns raised by the community to maintain a positive environment.
• Collaborating with Team Members
  :
  Partnering with fellow moderators to deliver high-quality, effective content moderation services.
• Supporting 24/7 Shift Rotation
  :
  Participating in a rotating shift schedule to provide continuous support and uphold platform integrity at all times.

Disclaimer
:
Please be aware that this role may involve exposure to sensitive content.

• Exceptional interpersonal skills with a strong ability to communicate empathically and clearly;
• Native level of French and some fluency in English;
• A proactive attitude with a bias toward doing whats right for the community;
• Attention to detail and a results-driven mindset.

• Competitive salary;
• Performance bonus;
• Constant training and development;
• Great relocation support (accommodation is also offered);
• 40 hours/week, Monday to Sunday on a rotative shift (5 days/week);
• Amazing working environment and great location in the centre of Lisbon;
• Growth opportunities.