Customer Service Representative

Job in Geneva, Switzerland

Listing for: Center for Disability Rights

Full Time position
Listed on 2026-05-21

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 30000 - 80000 CHF Yearly CHF 30000.00 80000.00 YEAR

Position: Customer Service Representative )

Summary

Provide administrative and technical customer service assistance to various departments, attendants, and consumers.

Duties

Answer incoming telephone calls, screen calls, and refer calls to the proper manager or handler.

Process voicemails for the Pooled Trust using Web‑Office and call consumers back.

Address all assigned tickets within the expected time frame.

Greet consumers, attendants, and the public.

May perform other duties or projects as assigned.

Skills

Microsoft Office Word, Access, Outlook
Ability to learn company in‑house software
Good verbal and written communication skills
Ability to manage multiple projects simultaneously
Ability to work independently with minimum supervision

Qualifications

Education Requirements

High School Diploma or General Education Degree (GED)

Experience Requirements

1 year customer service experience
1 year call center experience
Bilingual English/Spanish preferred

Equal Employment Opportunity Statement

The Center for Disability Rights strives to be a participant controlled, cross‑disability organization that is reflective of the community it serves. CDR values diversity and does not discriminate on the basis of age, color, cultural or ethnic group membership, disability status, educational level, family status, gender, income, national origin, race, religion, or sexual orientation. People with disabilities are encouraged to apply.

CDR will make reasonable accommodations for qualified individuals with disabilities.

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