Internship - Client & Satisfaction

Overview

Internship – Client Experience & Satisfaction – Switzerland (H/F)

Start date:

July 2026

Duration: 6 months – Full time

Location:

Geneva, Switzerland

• You have a keen interest in Luxury and Hospitality?
• Energized by a variety of tasks with multiple projects going on simultaneously?
• You are an adaptable, curious and collaborative team player?
• Known for your proactivity, positive attitude and service-oriented mindset?
• Proficient in PowerPoint and Excel, fluent in English?

Within the Europe Client team which is part of the regional Retail department, the Client Experience & Satisfaction Intern will support the coordination and follow-up of various regional initiatives related to client experience tools, gifting, hospitality and client satisfaction.

• Assist in monitoring forecasts, stock management and operational follow-up related to client experience tools and gifting
• Contribute to the development and deployment of gifting and client treatment initiatives to elevate client experience
• Coordinate with markets, suppliers and internal stakeholders in various projects and requests
• Support client satisfaction monitoring and follow-up of action plans across the region
• Assist in analyzing client feedback, KPIs and client insights
• Contribute to continuous improvement initiatives aimed at enhancing client satisfaction and boutique experience

More than an internship… an experience!