Portugal - Customer Support Representative
Job in
Genf, Geneva, Switzerland
Listed on 2026-06-14
Listing for:
FH Collective Academy
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, French Customer Service, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Location: Genf
Work in Portugal - Customer Support Representative (French Market)!
To join our team in Lisbon as a Customer Support Specialist—French Market you will provide support to French‑speaking customers in the home appliances industry.
What You’ll Do- Support French‑speaking customers via phone, email, and chat.
- Assist with product use, troubleshooting, and warranty queries.
- Collaborate with internal teams for complex cases.
- Stay up to date with new products and company updates.
- Fluent in French (C1/C2) and good English (B2+).
- Excellent communication and empathy skills.
- Customer service experience is a plus.
- Ready for an on‑site role in Lisbon.
- Base salary €1,000 per month (×14 months) plus €100 performance bonus (×12 months).
- €2,000 welcome bonus.
- Relocation package: flight reimbursement plus accommodation (€280 per month).
- Health insurance free after 6 months.
- Meal and transport allowance.
- Career growth and continuous training.
This role offers a vibrant city, great weather, and a supportive international community while you grow your career with a global leader in home appliances.
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