French Speaking Customer Support Specialist: Relocation Support

Job Openings French Speaking Customer Support Specialist:
Relocation Support!

On-site | Tavros, Athens – Greece

Start Date:

16 March
Work Model:
Fully on-site (No Work From Home)

We are looking for a French Speaking Customer Support Specialist to join the Microsoft MW Enterprise project. In this role, you will support enterprise and business customers by handling technical and account-related inquiries, resolving issues efficiently, and delivering a high standard of customer experience.

You will act as the first point of contact for customers, ensure accurate troubleshooting, and collaborate with internal teams to provide timely and effective solutions.

Handle incoming calls, emails, and tickets from French-speaking enterprise customers

Provide support for Microsoft products, services, and enterprise solutions

Troubleshoot technical and account-related issues

Guide customers through step-by-step solutions

Escalate complex or unresolved cases to specialized teams

Document all interactions accurately in internal systems

Follow company processes, SLAs, and quality standards

Maintain high customer satisfaction and professionalism at all times

Fluent/Native French (C2)

Strong communication and interpersonal skills

Problem-solving and analytical mindset

Basic technical/IT knowledge

Ability to work in a fast-paced environment