Audiovisual Installation & Operations Coordinator; SCE-SG-TF--LD

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter – fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature.

You will contribute to the planning, deployment, operation and maintenance of a modern and high‑end hybrid conference infrastructure consisting of nearly 200 meeting rooms and 13 auditoriums used every day by thousands of people king with users, technical teams and external contractors, you will coordinate audiovisual installations and refurbishments, ensure the standardisation of AV equipment, support the deployment of new technologies and contribute to the continuous improvement of conferencing services.

• Ensure the standardisation of AV equipment across conference and meeting rooms (projectors, LCD screens, video/audio conferencing systems, sound reinforcement and interpretation systems) and maintain an active technology watch to recommend the most suitable AV solutions.
• Coordinate the design, installation and renovation AV systems in compliance with CERN technical standards, including the programming and maintenance of Extron and Crestron equipment controllers.
• Establish and maintain the master plan for the renovation of AV equipment in meeting rooms and auditoriums, including equipment selection, installation design, commercial offer analysis and coordination with other services involved in room renovation.
• Coordinate the work of external contractors, including equipment installers and operational support teams, organise site visits, ensure maintenance and operational interventions, and manage AV maintenance contracts.
• Provide third‑line technical support, identify and resolve complex technical issues, collaborate with webcast, recording and video conferencing services, and contribute to the continuous improvement of conferencing services.

• Higher Technical diploma or equivalent relevant experience in the field of Audiovisual Engineering, with a specialisation in Audio and Video Technology or a related field.

• Proven experience in the design, installation and maintenance of AV conference rooms and auditoriums, with proficiency in AV control platforms (Extron, Crestron) and design tools (AutoCAD or equivalent).
• Experience in coordinating technical teams, managing contractors/contracts, and in client relations and user technical support.
• Networking knowledge including the OSI model, Ethernet, TCP/IP, Dante, Art‑Net, etc.

• Audio‑visual production: in-depth knowledge of audio/AV equipment, conference systems, acoustics and video conferencing tools.
• Use of office software packages: MS Office, web interfaces, AutoCAD or equivalent.
• Contract management: stakeholder relations.
• Programming of automated Extron and Crestron controllers.
• Networking and communication protocols (TCP/IP, Ethernet, Dante, Art‑Net etc).
• Awareness of emerging AV and video conferencing technologies.

• Achieving Results: structured and organised approach towards work; setting priorities and planning tasks with results in mind.
• Demonstrating Flexibility: adapting quickly and resourcefully to shifting priorities and requirements.
• Working in Teams: working well in groups and participating fully in team activities.
• Solving Problems: identifying, defining and assessing problems, taking action to address them.
• Building Relationships: understanding the needs and interests of others.

• Spoken and written English or French, with a commitment to learn the other language.

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success. We welcome applications from all Member States and Associate Member States. This vacancy will be filled as soon…