Head of Group Internal Communications; CH​/BE

How do you connect thousands of employees across countries, cultures and brands around a shared purpose, strategy and employee experience?

At mci group, we believe communication helps bring strategy, culture and people together. We are looking for a Head of Group Internal Communications to join our Leadership Team and shape how employees connect with our leaders, culture and business priorities across an international, multi-brand organisation.

Reporting to the Group HR Director, you will work closely with the CEO, the Group President, People & Operations, and colleagues across the group.

The preferred start date for this position is January or February 2027
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• Shape the group's internal communications strategy and annual priorities.
• Advise senior leaders on executive communication, organisational change and employee engagement.
• Partner with Group HR to bring our Employee Value Proposition (EVP) to life, using communication to strengthen employee engagement, culture, onboarding and the overall employee experience.
• Co‑lead the evolution of our digital workplace with our IT and Digital Transformation team, strengthening content governance, user adoption and knowledge sharing.
• Serve as a trusted communication adviser across the business.
• Coach and develop our Group Internal Communications Coordinator.
• Oversee the planning and delivery of our annual Business Academy, our flagship leadership gathering.
• Support and enhance CEO Live, leadership meetings and other strategic employee moments.

• 8+ years’ experience in internal communications and employee engagement
• An international mindset, with experience working across countries, cultures and diverse stakeholder groups.
• The confidence and credibility to advise and influence senior leaders, including at the executive level.
• Excellent English communication skills, with a talent for writing, editing and storytelling.
• The ability to combine strategic thinking with hands‑on delivery, moving comfortably between big‑picture planning and execution.
• Experience leading communication through organisational change and business integration.
• A strong track record of building alignment and delivering outcomes across functions, countries and business units.
• A good understanding of how communication can support employee experience, culture and talent engagement across the employee lifecycle.
• An inclusive, human‑first leadership style that builds trust and encourages open dialogue.
• Sound judgement when handling sensitive, confidential or high‑impact communication.
• Confidence using digital workplace, collaboration and emerging AI tools to improve reach, relevance and knowledge sharing.

• Play a visible role in an organisation where people are encouraged to take ownership, continue to grow, be part of a global business and thrive in a supportive environment, and help bring that experience to life for colleagues around the world.
• Help shape how we communicate and connect, with real scope to influence our people, culture and future direction.
• We offer an 80–100% workload because senior talent should not have to choose between meaningful work and a sustainable rhythm.