MDM Senior Project Manager

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

Our Values are not just words on a page - they are the energy behind everything we do:

• ONE IATA:
  We collaborate across teams
• TRUSTED:
  We do the right thing
• INNOVATIVE:
  We make tomorrow better
• INCLUSIVE:
  We embrace diverse perspectives

With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.

Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.

We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.

We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

The position reports directly to the Global Head of PMO and, as such, the incumbent will adhere to IATA’s global standards for project delivery. They will undergo onboarding to ensure full compliance with these standards. The role is part of a team of certified Project Management professionals (PMP and Scrum), enabling us to effectively manage both Agile and Waterfall methodologies.

As an MDM Senior Project Manager, you will:

• Lead the continuous monitoring and refining of project scope, objectives, and success metrics in collaboration with business and technical stakeholders.
• Develop, maintain, and proactively adjust comprehensive project plans, schedules, and budgets for MDM initiatives. Leverage advanced project management methodologies to synchronize multiple work streams, manage interdependencies, and accommodate shifting resource constraints.
• Operationalize robust governance frameworks, including steering committees, escalation paths, and structured reporting cadence.
• Ensure allocation and optimization of internal and external resources, proactively identifying gaps and negotiating with vendors to secure critical capabilities.
• Identify, assess, and mitigate project risks and issues.
• Share status updates and enable clear communication across sponsors, steering committees, and project teams.
• Ensure alignment with organizational change management processes and support user adoption activities.
• Oversee project quality to ensure all deliverables fully comply with data governance and regulatory standards.
• Conduct post-implementation reviews and capture lessons learned for continuous improvement.

We are seeking a seasoned MDM Senior Project Manager with the following qualifications:

• 10+ years of experience leading complex, data-centric programs, with a focus on Master Data Management, data governance, or data quality.
• Demonstrable experience in orchestrating cross-functional teams and managing vendor relationships.
• Excellent communication, change management, and stakeholder engagement capabilities at the executive level.
• Proven track record in overseeing enterprise-scale MDM implementations (e.g., Informatica, SAP MDG, Reltio) and establishing robust data governance frameworks.
• Management of program budgets, timelines, and risk portfolio.
• Fluency in English required; proficiency in additional languages highly valued.

Travel Required:

No

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!