Marketing data specialist

Marketing Data Specialist – MSF OCG

Join MSF OCG as a Marketing Data Specialist. We are looking for passionate candidates ready to contribute to our humanitarian mission.

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man‑made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation.

The purpose of this position is to ensure the reliable operational execution of marketing data processes across CRM, web, and analytics systems, to guarantee high‑quality campaign configuration, tracking, and reporting. The position provides operational and technical support to the BI team, contributing to the effectiveness of fundraising analytics and the integrity of fundraising data.

• Implement and technically configure campaigns and automated donor journeys in our CRM according to direct marketing specifications, ensuring correct execution and accurate downstream reporting.
• Monitor the execution of automated donor journeys on a weekly basis, ensuring performance aligns with established success criteria. Identify any issues and take corrective action to maintain donor engagement and satisfaction.
• Coordinate and configure tracking sources, UTM structures, and attribution conventions across online and offline channels to ensure end‑to‑end traceability and alignment with fundraising analysis needs.
• Liaise with the Fundraising Operations Systems Unit (FOSU) on CRM releases, incidents, data inconsistencies, and configuration requests to ensure system accuracy, stability, and timely issue resolution.
• Verify and analyze discrepancies between digital payment systems and CRM revenue records, ensuring data integrity and initiating follow‑up with FOSU when issues arise.
• Process digital data exports for CRM integration, in coordination with FOSU and relevant system owners.
• Maintain and update documentation on marketing data processes, configurations, data flows, and the tracking catalogue to support transparency and operational continuity.

• Tertiary degree or equivalent in data management, information systems, or a related field.
• Certification in data analytics, CRM systems, digital marketing, or marketing automation is a plus.

• Expertise in CRM‑driven marketing operations, including data structure, workflows, and segmentation.
• Hands‑on experience in digital tracking, analytics, and campaign measurement.
• Proven ability to collaborate with technical teams and business stakeholders in data‑driven environments.
• Proficient with MS Dynamics, Customer Insights, or equivalent CRM/marketing automation platforms, including configuration and reporting.
• Experience in fundraising, non‑profit, or multichannel marketing environments is a plus.

• Fluency in English is required for this position (oral and written).
• French is desired.
• Strong knowledge of Dynamics Marketing 365 or Salesforce Marketing Cloud.
• Knowledge of digital tracking methodologies (UTM standards, source structures, attribution logic).
• Familiarity with data quality management principles and data governance practices.
• Ability to read and validate Power BI outputs (dashboard creation is not required).
• Proficiency with Microsoft Excel and standard office tools.

• Strong analytical thinking and attention to detail.
• Ability to work autonomously while coordinating with multiple stakeholders.
• Rigorous and structured approach to data and process management.
• Capacity to manage recurring operational tasks reliably and consistently.

• Part‑time position 80% (32 h/week).
• Open‑ended contract.
• Gross annual salary (for 80%): from CHF 64 684 to CHF 77 779.
• Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.
• Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.
• Relocation package if moving from a different country to Switzerland.

Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines: documents must be submitted in either English or French. The Final date to receive applications is January 25th, 2026. We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.

All applications will be treated confidentially. Only shortlisted candidates will be contacted. Please note that we do not wish to use the services of recruitment or placement agencies.

MSF encourages applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.