Security Training, Education, and Awareness Manager

Employment Type:

Permanent

Contract Duration:

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do:
  ONE IATA - We collaborate across teams,
  TRUSTED - We do the right thing,
  INNOVATIVE - We make tomorrow better,
  INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

You will be joining the Information Security team in the Information and Data (I&D) Division. You will be responsible for designing, implementing, and managing IATA’s-wide cybersecurity awareness programs, training initiatives, and educational campaigns. You will also strengthen the aviation industry's cyber resilience by cultivating a culture of cybersecurity awareness across aviation. This role plays a critical part in fostering a culture of cyber vigilance and reducing human-related security risks through tailored, engaging, and measurable awareness strategies.

You will be responsible for:

• Develop and implement a strategic cybersecurity training and awareness program.
• Build a Cyber Champion Network across IATA’s business and technology to embed security awareness across company and foster a culture of shared responsibility.
• Design and deliver role-based training for various aviation stakeholders.
• Create engaging cybersecurity awareness campaigns to promote safe digital practices and threat recognition.
• Ensure training content aligns with international aviation cybersecurity standards and regulatory requirements.
• Maintain and update training materials to reflect evolving threats, technologies, and compliance needs.
• Coordinate with internal and external partners to harmonize cybersecurity education efforts across the aviation ecosystem and integrate cybersecurity into broader training and compliance programs.
• Conduct regular assessments to measure training effectiveness and identify areas for improvement.
  
  Conduct phishing simulations and other behavioral assessments to evaluate employee readiness and response.
• Report training metrics and outcomes to senior leadership and regulatory bodies.
• Support incident response readiness through targeted education and simulation exercises.
• Advocate for a cybersecurity-conscious culture across all levels of the organization.
• Ensure a consistent and unified voice across cybersecurity.

• Master’s degree in cybersecurity, education, or a related field, or equivalent experience.
• Minimum 5 years of experience in education, with at least 2 years focused on cybersecurity training, education and human factor in multinational companies.
• Proven track record in developing and delivering cybersecurity training programs across diverse roles.
• Excellent written and verbal communication skills, with the ability to translate and present technical cybersecurity concepts into accessible, engaging content.
• Strong understanding of threat actor motivations, attack vectors, and cyber kill chain models, with experience in information security, phishing campaign, business email compromise tools.
• Experience working in or with the aviation industry is highly desirable.

Travel Required:

Y: 5%

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers. We are looking forward to hearing from you!