Delivery Manager

Location: Genf

We are looking for a Delivery Manager/Delivery Supervisor to strengthen our CT&A (Commodity Trading & Agritech) Portfolio and lead end-to-end delivery for one of EPAM’s key and growth enterprise clients in Geneva with regular travel to other offices within central Europe.

The role manages the full delivery scope and works in close partnership with Account Management, Business Development and Technology leadership, ensuring predictable delivery, strong client trust and sustainable account growth.

This role is designed to cover core delivery leadership responsibilities for a full client account. Depending on the client context and portfolio priorities, certain responsibilities may be phased, shared or adjusted to maintain focus on the highest-value outcomes.

The role combines delivery governance, financial and contractual accountability, people leadership and technology Leadership with a clear mandate to progressively drive delivery and client engagement toward a GenAI-native, agent-enabled delivery model, while ensuring transparency, predictability and trust with both client and internal EPAM stakeholders.

Responsibilities Own end-to-end delivery for a full client account, across multiple initiatives and work streams, ensuring alignment with scope, timelines, quality and budget

Establish and run delivery governance, cadence and reporting to ensure transparency and continuous improvement

Enable data-driven delivery management using KPIs, dashboards and operational metrics

Act as the primary EPAM delivery counterpart for client stakeholders, building trust-based, long-term relationships

Manage expectations, risks and escalations proactively, fostering a no-surprises delivery culture

Co-own delivery financial health, including forecasting, margin control and cost efficiency

Manage MSA- and SOW-based delivery execution, ensuring contractual compliance, scope control and clear change management

Partner with Account Management on delivery-led growth opportunities, including contribution to RFP/RFI responses

Ensure effective staffing, onboarding, coaching and performance management across delivery teams

Apply EPAM delivery standards and best practices; continuously optimize delivery models and operating practices

Support delivery transformation initiatives, including adoption of GenAI-enabled and automation-driven delivery practices

Requirements

Proven experience in delivery leadership roles within consulting, outsourcing or IT services environments (e.g. Delivery Manager, Program Manager, Engagement Lead)
Strong experience leading full client accounts or large-scale, multi-stream enterprise deliveries

Solid experience managing contractual delivery under MSAs and SOWs, including scope, milestones and change governance

Practical understanding of key legal concepts in technology consulting, such as data privacy, confidentiality, scope boundaries and delivery obligations

Solid technology awareness, with experience operating in enterprise landscapes involving ERP platforms, cloud environments, data platforms and system integrations

Experience working in cloud-centric environments (e.g. Azure, AWS, GCP) with understanding of hybrid or multi-cloud setups

Deep understanding and hands-on experience with Software Development Life Cycle and various methodologies, experience within Agile and Waterfall delivery models

Ability to translate technology and architecture concepts into pragmatic delivery plans, leading technology experts towards solution design ownership

Expert in establishing solid working relationships with clients, plus the ability to work effectively as a member of a dynamic, international, distributed team environments to meet obligations and deadlines

Excellent communication, stakeholder management and leadership skills

Fluent in English;
French is a strong advantage

Nice to have Exposure to GenAI and automation concepts in delivery, governance or engineering contexts is a strong plus Experience contributing to commercial discussions, renewals or RFP/RFI activities is highly desirable

We offer5 weeks of vacation

EPAM Employee Stock Purchase Plan (ESPP)
Enhanced parental leave

Extended pension plan Daily sickness allowance insurance

Employee assistance program

Global business travel medical and accident insurance

Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on Linked In Learning Solutions and much more

All benefits and perks are subject to certain eligibility requirements

Please note that any offers will be subject to appropriate background checks

We do not accept CVs from recruiting or staffing agencies

For this position, we are able to consider applications from the following:

Swiss nationals

EU/EFTA nationals

Third-country nationals based in Switzerland with an appropriate work permit

Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits
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