Incident​/Problem​/Vulnerability Management

Mission

We are looking for our new team member, passionate about ITIL processes and Vulnerability Management, willing to be part of a team which is at the crossroads or all IT departments and addressing a large variety of subjects that help the IT department achieving A class results

• Escalate, coordinate, animate committees, report and communicate on IT Major Incidents
• Review, assess, validate, animate CAB, report and communicate on IT Changes
• Log, coordinate, keep track, animate sessions, and report on IT Problems
• Log, coordinate, keep track, report on Vulnerabilities and animate Vulnerability Management meetings

• Master degree in IT and/or Security
• 5 years experience in Incident / Change / Problem / Vulnerability management
• Fluency in French and English
• Experience with Nessus or Qualys scanning tools (build & operate scans)
• ITIL certifications
• Team player, ability to work in autonomy but as a member of a team with shared responsibilities and goals
• Ability to work under stress, list priorities, build action plan and follow the plan
• Excellent communication skills, orally and in written. Ability to animate calls with different audiences (technical and management)
• Flexibility according to work priorities