Programme PMO and Delivery Lead

Mission

Lead the delivery of a complex, cross-border transformation by turning plans into shipped outcomes. You will own the integrated delivery roadmap, drive cross-stream execution, and ensure reliable releases. You translate financials controls and delivery data into actions, keep stakeholders decision-ready, and continuously improve delivery flow and predictability.

• Own the cross-programme delivery roadmap, release plan, and cutover/hypercare readiness
• Run the weekly delivery forum: cross-stream dependency sync, risk review, and unblock decisions
• Manage scope through structured change control; balance MVP vs. value and risk trade-offs
• Maintain critical path, handoffs, and sequencing across Tech and Business work streams
• Ensure definition of done, entry/exit criteria, and quality gates are met for each phase

• Operate stage gates/tollgates (Initiate/Plan/Build/Test/Deploy/Hypercare) with go/no-go criteria
• Drive programme-level RAID: anticipate impacts, secure mitigations, escalte early
• Ensure compliance and regulatory requirements (e.g., data privacy, SOX) in delivery plans
• Run periodic delivery health checks; implement corrective actions and systemic fixes

• Maintain multi-year budget and rolling forecast aligned to delivery phases and releases
• Track actuals vs. plan; manage variances, accruals, capitalization (Cap Ex/OpEx)
• Define and track benefits KPIs with baselines and realization plans tied to releases
• Vendor financial governance: PO tracking, SOW alignment, milestone billing, rate cards, burn.
• Partner with Finance on controls, reconciliations, and audit readiness.

• Build the cross-stream capacity model across FTEs, contractors, and vendors
• Balance demand/supply, manage skills mix, and optimize onboarding/offboarding cadence
• Track utilization, productivity, and cost-to-serve; address bottlenecks swiftly
• Drive vendor performance management against delivery SLAs and quality metrics

• Run a cadence of weekly status, monthly performance, and quarterly deep-dives
• Maintain executive-ready packs and dashboards: milestones, risks, capacity, financials
• Turn delivery data into insights and scenarios; recommend and secure decisions
• Maintain a single source of truth for scope, schedule, budget, risks, issues, and benefits

• Align with the Programme Director on priorities and decision options with trade-offs
• Map stakeholders and execute a communications plan across regions/functions

• Stand up and operate the delivery toolset Jira/Xray, Confluence, RAID, dashboards)
• Ensure data quality, version control, and access governance across all artefacts
• Automate reporting where possible; define KPI model for flow, predictability, and quality

• 8–12+ years leading delivery or programme governance in complex, cross-border transformations
• Proven accountability for significant budgets across multi-vendor landscapes
• Track record delivering multi-workstream Tech + Business outcomes at scale
• Education:
  
  Bachelor’s or Master’s in Business, Finance, Engineering, or related
• Preferred certifications: PMP/PRINCE2, MSP, SAFe/Scrum, MoP/MoV; CIMA/FP&A coursework beneficial

• Languages:
  
  Fluent in English and French
• Delivery leadership: cross-stream orchestration, dependency management, cutover readiness
• Financial acumen: budgeting, forecasting, Cap Ex/OpEx, benefits, unit economics
• Planning mastery: critical path, release planning, scenario modeling
• Data storytelling: convert delivery/financial metrics into clear decisions
• Communication: crisp, executive-ready materials; facilitation across time zones
• Risk and issue management under ambiguity; structured problem solving
  
  Tooling: PPM (e.g., Jira, Xray, Confluence), BI (Power BI), collaboration suites, advanced Excel
• Agile/hybrid fluency: scaled Agile practices integrated with stage-gate
• Others
  • Swiss Residence

Core Competencies :
Adherence to the company’s values:
Dedication, Conviction, Agility and Responsibility - Compliance with regulations and internal directives