Deskside Support Specialist _Switzerland

Job in Genf, Geneva, Switzerland

Listing for: BCIC Swiss

Full Time position
Listed on 2026-08-17

Job specializations:

IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator

Salary/Wage Range or Industry Benchmark: 70000 - 90000 CHF Yearly CHF 70000.00 90000.00 YEAR

Location: Genf

Type Weekly 2 days Scheduled visit |On-site

Hours Visit , 8am to 5pm per day

Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Scheduled visit |On-site) "Deskside Support Specialist" in Switzerland.

Responsibilities

Provide Level 2 technical support for hardware, software, and network-related issues.
Diagnose and resolve incidents escalated from Level 1 support.
Install, configure, and maintain desktops, laptops, mobile devices, and peripherals.
Troubleshoot Windows, macOS, and Microsoft 365 environments.
Manage user accounts, permissions, and groups in Active Directory and Azure AD.
Configure and support printers, scanners, VPNs, and other endpoint devices.
Perform software installations, upgrades, patches, and system updates.
Troubleshoot LAN/WAN, DNS, DHCP, TCP/IP, and wireless connectivity issues.
Deploy and image computers using standard deployment tools.
Support Microsoft 365 services, including Outlook, Teams, One Drive, and SharePoint.
Monitor and maintain endpoint security and antivirus solutions.
Deliver excellent customer service while meeting SLA and response time targets

Requirements

Valid Swiss permit / work authorization
Local language (French) and English fluency

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