PCT Digital Services Outreach Officer - 26234-FT_LT

PCT Technical Cooperation and Outreach Section, PCT International Cooperation Division, PCT Legal and International Affairs Department, Patents and Technology Sector

Grade - P3

Contract Duration - 2 years (maximum cumulative length of 5 years) *

Duty Station: CH-Geneva

Final date to receive applications: 10-Sep-2026, 11:59:00 PM CET

This post is a limited-term fixed-term post.

The post is in the PCT Technical Cooperation and Outreach Section (PCT-TCOS) of the PCT International Cooperation Division (PCT-ICD) in the PCT Legal and International Affairs Department within Patents and Technology Sector. The Division supports cooperation with PCT Member State Offices and accession candidates to ensure the effective functioning and understanding of the PCT system. The Section focuses on outreach and technical cooperation, promoting the use of PCT digital tools, including ePCT, through training and targeted activities.

The incumbent coordinates and delivers international technical cooperation activities to support the deployment and effective use of PCT online services and tools, including ePCT, data exchange with IP Offices and technical support. These efforts drive measurable improvements in adoption, interoperability and user satisfaction, contributing directly to the Section’s workplan. The incumbent also leads targeted promotional and training initiatives and participates in IP events, strengthening stakeholder engagement, building capacity, and increasing global awareness and uptake of the PCT and ePCT systems.

The incumbent works under the supervision of the Head of Section.

The incumbent works closely with different areas of the Patents and Technology Sector (PTS), other WIPO Sectors, the Customer Experience Section, Information and Communication Technology Department (ICTD), other IP services such as Trademarks and Design, officials from IP Offices and users of the PCT in general.

The incumbent will perform the following principal duties:

• Design, implement, and monitor customer-centric capacity-building and outreach initiatives that promote ePCT and other PCT Online services, tailored to the needs of Member States and IP Offices, and aimed at strengthening their ability to effectively and confidently use digital tools for international patent filing. Collaborate with colleagues in Marketing for these activities.
• Engage proactively with PCT Member States, IP Offices and regional organizations to support the deployment, adoption and enhancement of ePCT and related online platform fostering collaboration on digital transformation in the PCT system.
• Represent the Organization at national, international, and regional meetings and deliver presentations that highlight the benefits, features and evolving functionalities of ePCT and other PCT digital tools.
• Provide continuing user support, including resolving difficult problems, advising on the use of new techniques and monitoring Office activities related to data exchange and usage of PCT online services and tools. Keep up to date with new technologies, methodologies and developments in the PCT system for delivering and supporting international cooperation activities.
• Develop and update ePCT-related training materials, tutorials, and promotional resources, and contribute to seminars, workshops, symposia and training programs that showcase ePCT.
• Collaborate with internal stakeholders, in particular Marketing, to develop and implement a targeted marketing and promotion strategy for ePCT and related systems, aimed at IP Offices and practitioners, and support the delivery of resulting promotional activities, including seminars, workshops, symposia, and training programs.
• Prepare internal reports and other documents for the Section and/or the Division (ranging from evaluation and data reports on the deployment of cooperation activities and other working documents), including proposals for promotional material, news, feature stories, editorial, and social media content) liaising with concerned work units in the sector and throughout…