Senior Change Lead - WM First Line of Defense

Mission

UBP has been working on a program to further enhance its Compliance and Risk framework, which is also leading to significant change in the first line of defense in Wealth Management – Business Risk Management, Periodic Client Reviews, and Business Monitoring.

As part of this effort, the position holder is responsible for coordinating and delivering cross-functional change initiatives at the first line of defense (1.5

LOD) within Wealth Management (WM), jointly with the second line of defense (2

LOD = Risk & Compliance) and WM stakeholders. It is a unique opportunity to shape change within an agile organization that encourages employee initiative.

The role oversees execution of projects, represents 1.5

LOD in programs, manages the operational interface with 2

LOD, and ensures timely, high‑quality reporting and data provisioning to management and governance forums.

Drive WM projects across the first line of defense:

• Plan and execute initiatives of 1.5
  
  LOD (e.g., enhancement of account opening process), defining scope, milestones, and stakeholder engagement.
• Coordinate change management activities (e.g., targeted trainings, communications, procedure updates) to implement new processes and controls.
• Act as the central point of contact for user feedback during implementation; channel insights into backlog/prioritization.
• Coordinate incident resolution end to end with contributing teams, ensuring root cause analysis and action plan tracking.
• Closely work with the Head of Business Risk Management and the Head of Periodic Client Reviews, delivering support as required

Support projects initiated by second line of defense:

• Represent WM in project committees for initiatives for AML and controls-related topics.
• Deliver and/or coordinate all WM deliverables and commitments, ensuring traceability and quality.
• Lead specific project streams on behalf of WM (e.g., rollout of an incident management system), aligning timelines, resources, and acceptance criteria.

Manage coordination between Risk & Compliance and WM control functions:

• Serve as the primary entry point for all 1.5
  
  LOD requests; own the intake, triage, and delivery of requests.
• Manage day to day coordination with 2
  
  LOD, aligning expectations, timelines, and governance for deliverables.

Provide reporting and answer data requests of stakeholders:

• Coordinate with responsible SMEs to provide accurate, timely data for committees (e.g., Conduct & Culture Committee), regulatory reporting (e.g., FINMA), internal and external audit queries, and WM management requests.
• Perform sanity checks and quality assurance on submissions; ensure proper evidencing and auditability.
• Drive the evolution and optimization of existing reporting requirements and tooling in partnership with teams that provide standardized reporting.

• Minimum 10 years of experience in business risk management and/or Compliance within Wealth Management/Private Banking.
• Proven experience leading cross functional projects at the 1.5
  
  LOD/2
  
  LOD interface with Risk and Compliance, including process and control changes.
• Strong understanding of non-financial risk management frameworks, incident management, and regulatory expectations relevant to WM.
• Excellent stakeholder management and communication skills; ability to influence without formal authority.
• Demonstrated ability to manage multiple initiatives concurrently and deliver to governance and regulatory deadlines.
• Strong analytical skills with attention to detail for data validation, reporting, and documentation.
• Fluent in French and English (written and spoken); any additional language is an asset.

• Swiss Residence mandatory