EPM Project Manager

Employment Type:

Permanent
Contract Duration:

Bora program - 16 Months

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do:
  ONE IATA
  - We collaborate across teams,
  TRUSTED -We do the right thing,
  INNOVATIVE -We make tomorrow better,
  INCLUSIVE -We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

IATAis the trade association for the world’s airlines, representing over 320airlines across 120 countries. Our members comprise 83% of total air traffic. IATA’s mission is to represent, lead,and serve the airline industry. IATA operates over 50 offices and 7regional offices across the world.

Weare embarking on a continuous improvement and digital transformation journey. TheBORA (meaning “better” in Swahili) program aims at delivering a new ERP and EPMsolutions for IATA that will enable it to deliver on their fiduciary responsibilities as well asdeliver more value to the business.

The EPM Project Manager will be responsible for leading & supporting the successful delivery of the EPM workstream fromvendor selection through design, implementation, testing, deployment, and business adoption. This role will work closely with business stakeholders,procurement, vendor management, vendors, systems integrators, internaltechnology teams and program management team to ensure the solution delivers the expected business outcomes and aligns with program objectives, architecture standards, and delivery commitments.

Therole reports to the ERP Program Manager.

Project Delivery
Lead and manage the end-to-end delivery of the EPM workstream within the BORA Program, ensuring scope, schedule, budget, quality, and business objectives are achieved.
Develop and maintain project plans, milestones, dependencies, resource requirements, and delivery roadmaps.
Monitor project progress, proactively manage risks and issues, and drive resolution through appropriate governance channels.
Ensure effective coordination between EPM, ERP, data, integration, security, reporting, and change management activities.

Stakeholder Management & Governance
Act as the primary point of coordination across Corporate Services, Finance, Business Teams, I&D, MDM, vendors, and Systems Integrators.
Lead program governance activities, including RAID management, status reporting, executive communications, decision tracking, and steering committee support.
Facilitate stakeholder workshops and discussions to drive alignment, resolve issues, and maintain delivery momentum.

Solution Delivery & Implementation
Coordinate the EPM solution selection process, including vendor demonstrations, evaluations, stakeholder engagement, and recommendation development.
Partner with business process owners and solution experts to ensure requirements, design decisions, and implementation priorities are clearly defined and managed.
Oversee solution design, integration, reporting, security, and implementation readiness activities, ensuring alignment with business and programme objectives.
Ensure implementation deliverables produced by vendors and systems integrators meet agreed quality standards and business expectations.

Testing,Deployment & Business Readiness
Lead planning and execution for testing, User Acceptance Testing (UAT), cutover, deployment, hypercare, and transition to support.
Coordinate business readiness activities, including training, communications, and adoption…