Senior Solutions Architect, United Nations, Public Sector

Senior Solutions Architect, United Nations, Public Sector

Amazon Web Services (AWS) is the world's most comprehensive cloud platform, and our Worldwide Public Sector team helps mission-driven organizations use the cloud to scale their impact. Within Public Sector, our United Nations territory serves some of the most recognizable institutions in the world, including United Nations agencies, intergovernmental organizations, and global bodies whose mandates reach nearly every country and hundreds of millions of people.

As a Senior Solutions Architect supporting UN customers, you will be the trusted technical advisor to CTOs, CIOs, Directors of Technology, and their engineering leaders at these globally distributed institutions. You will help them modernize legacy systems, build AI-powered services for their constituencies, unlock insights from decades of programme and operational data, and scale secure digital platforms that operate across regions, languages, and data-sovereignty requirements.

You will work closely with Account Managers, Business Development, Partners, and Professional Services to design and deliver cloud solutions that solve real mission problems. That ranges from migrating off on-premises and other public cloud estates, to modernizing enterprise applications and constituent platforms, to modernizing contact center and constituent engagement channels with Amazon Connect, to launching generative AI assistants that improve programme delivery, to building data platforms that unify operational, programme, and member-state data.

You will lead architecture reviews, run customer-facing workshops such as Immersion Days, Well-Architected Reviews, and GenAI build days, and earn customer trust through deep technical expertise and genuine curiosity about their mission.

Work with United Nations customers is consultative, high-trust, and deeply relationship-driven. These customers are not simply buying technology. They are stewarding the trust of member states and the communities they serve, protecting sensitive personal data, and answering to governing bodies that expect both mission impact and operational excellence. This role calls for an SA who can move fluently between whiteboard-level architecture conversations, hands-on prototyping, and executive-level strategic discussions.

• Serve as the primary technical advisor to a portfolio of UN customers, owning architecture guidance across migration, modernization, data and analytics, AI/ML, and security domains
• Partner with Account Managers to develop and execute account strategies, including technical discovery, solution design, and opportunity progression from Prospect through Launched
• Lead customer-facing technical engagements including Well-Architected Reviews, migration assessments, architecture deep-dives, and generative AI accelerators such as build days, proofs of concept, and AI-DLC sessions
• Design and review architectures that address the specific needs of United Nations customers, including enterprise application and ERP modernization, constituent and member-state portals, contact center and community engagement platforms built on Amazon Connect, payment and grant systems, event and conference platforms, and unified data platforms spanning multiple regions
• Evangelize AWS services through customer speaking engagements, blog posts, reference architectures, workshops, and conference presentations targeted at the public sector and UN community
• Collaborate with AWS service teams, specialist SAs, and Partners to deliver integrated solutions and to feed customer requirements back into AWS roadmaps via Product Feature Requests (PFRs)
• Mentor early career talent and contribute to the broader AWS SA community through…