Manager Data Collection

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA
  - We collaborate across teams, TRUSTED
  - We do the right thing, INNOVATIVE
  - We make tomorrow better, INCLUSIVE
  - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

Employment Type:

Permanent

You are joining the Data Services, Governance and Quality team within I&D. Our team enables IATA to collect, manage, govern, document, and use data in a trusted and consistent way across the organization and with industry partners.

The team supports enterprise data services, data governance, data quality, metadata management, and data platforms that help improve decision-making, operations, and industry collaboration.

As part of this mission, we are building a central Data Collection Platform to support the collection, management, and monitoring of data submissions from airlines and other industry partners.

This role is key to shaping, launching, operating, and continuously improving the platform as a sustainable enterprise capability.

The role reports to the Senior Manager, Data Services, Governance and Quality.

As Manager, Data Collection Platform, your role sits at the intersection of business needs, data governance, and technical delivery. You will work closely with Data Engineering, business units, governance stakeholders, and external data partners.

• Act as the functional owner of the Data Collection Platform, managing the roadmap, priorities, releases, and continuous improvement activities.
• Translate business needs into clear functional and technical requirements, including workflows, user stories, wireframes, mock-ups, and process documentation.
• Coordinate with Data Engineering and technical teams to validate functionality, support testing, document data flows, and ensure delivery meets business objectives.
• Oversee onboarding of airlines and other data partners, ensuring data can be submitted easily, securely, and consistently.
• Define and document data collection processes, submission requirements, validation rules, controls, operating procedures, and end-user guidance.
• Support integration with the broader IATA data ecosystem, including data catalogues, data quality processes, reference data, reporting platforms, and downstream data products.
• Promote adoption of the platform through training sessions, presentations, user guides, and communication materials for internal users and external partners.

• You have a postgraduate degree in computer science, information systems, business management, data management, or a related discipline.
• You have at least 5 years of experience in data management, data platforms, business analysis, product ownership, or similar roles involving integrated data solutions.
• You have experience working with data collection, data transfer, data validation, data integration, data stewardship, data manipulation, or data migration…