Delivery Manager

Location: Genf

We're looking for a Delivery Manager to join our team in Geneva, Switzerland in a hybrid working mode. In this role, you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region, ensuring alignment with scope, timelines and quality standards. You will play a key part in establishing trust-based client relationships, driving delivery excellence and enabling AI-driven practices across the software development lifecycle.

This is an opportunity to influence critical programs across diverse industries and contribute to EPAM's growth in the Swiss market.

Responsibilities Oversee end-to-end delivery across multiple initiatives, ensuring alignment with scope, quality, budget and timelines

Implement delivery governance, pacing and reporting for transparency and continuous improvement

Apply data-driven management using key performance indicators, dashboards and operational metrics

Lead AI adoption and enablement to enhance productivity in delivery processes

Build and maintain trust-based relationships with client stakeholders as the main point of contact

Manage risks, changes and escalations to ensure predictable delivery

Manage financial aspects of delivery, including forecasting, margin control and cost efficiency

Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs), maintaining scope control and contractual adherence

Drive effective staffing, onboarding, coaching and performance management within delivery teams

Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives

Requirements

Proven experience in delivery leadership roles (Delivery Manager, Program Manager, Engagement Lead) within consulting or IT services

Strong background in managing complex projects and client stakeholder relationships

Experience governing delivery under MSAs and SOWs, including scope and change management

Understanding of technology-related legal concepts such as data privacy and delivery obligations

Technical exposure to enterprise environments, ERP platforms, cloud ecosystems such as Azure, AWS or GCP and system integrations

Practical knowledge of the software development lifecycle, with Agile and Waterfall experience

Hands-on experience using AI tools such as coding assistants, agentic frameworks and large language model APIsAbility to demonstrate AI adoption in real delivery work Ability to identify and quantify AI use cases and articulate value to technical and business stakeholders

Strong communication and stakeholder management skills, with professional fluency in English and French Nice to have Familiarity with the Geneva and Romandie business environment and local client expectations

Experience in governance or engineering transformation using generative AI techniques

Exposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs)
We offer5 weeks of vacationEPAM Employee Stock Purchase Plan (ESPP)
Enhanced parental leave

Extended pension plan Daily sickness allowance insurance

Employee assistance program

Global business travel medical and accident insurance

Learning and development opportunities including in-house training and coaching, professional certifications, and courses
• Please note that any offers will be subject to appropriate background checks
• We do not accept CVs from recruiting or staffing agencies
• For this position, we are able to consider applications from the following:

- Swiss nationals- EU/EFTA nationals
- Third-country nationals based in Switzerland with an appropriate work permit
- Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits