Internship – AI Engineer - AI-Powered CRM, Engagement & Churn Analysis

Internship – AI Engineer - AI-Powered CRM, Engagement & Churn Analysis

Understanding client engagement has become a key differentiator in modern wealth management.

Relationship managers need better tools to identify evolving client behaviours, anticipate risks and proactively strengthen client relationships.

As part of our AI-Powered CRM initiative, you will help build intelligent models capable of identifying engagement patterns and detecting early warning signals that may indicate declining client interaction or potential attrition.

• Develop AI-driven capabilities that measure client engagement and help bankers proactively identify churn risks and relationship opportunities.
• Analyse client interaction data and behavioural indicators.
• Identify meaningful engagement metrics.
• Explore machine learning and predictive analytics techniques.
• Develop dashboards and insights for bankers.
• Build proof-of-concept predictive models.
• Collaborate with business stakeholders to validate findings.
• Present recommendations and potential enhancements.

• Master's student in Computer Science, Data Science or Engineering.
• Strong analytical mindset.
• Interest in AI, predictive analytics and behavioural modelling.
• Experience with backend, frontend and database technologies.
• Knowledge of data science or machine learning frameworks is a plus.
• Curious, proactive and result-oriented.
• Residence in Switzerland or willingness to relocate.

• Exposure to real business and client relationship challenges.
• Hands-on experience with AI and predictive analytics.
• Opportunity to work with large-scale banking datasets.
• Visible contribution to strategic CRM transformation initiatives.

Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison’s DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy.

It is an exciting time to join our Teams.

All applications will be handled in the strictest confidence.

Help us build the bank of tomorrow.

Lombard Odier’s purpose is to preserve and grow our clients’ assets over time. With a history spanning over 220 years, we have served our clients for over seven generations, weathered 40 financial crises and ceaselessly innovated to offer best in class, sustainable services to our clients. our mission to you.

Lombard Odier is an employer of choice. We are committed to providing a stimulating work environment where creativity and innovation are encouraged for improving business opportunities and effectiveness. our culture.

At Lombard Odier, we understand that our people are a precious resource. That’s why we’ve focused on creating an atmosphere where every unique individual can flourish and work together to achieve our goals. Building an environment where our teams can be inspired, “rethink everything” and thrive in a positive, energetic setting, is the essence of our culture. diversity and inclusion. We are an equal opportunities employer.

As an EDGE (Economic Dividends for Gender Equality) certified organisation, we aspire to create an optimal workplace for women and men, and help them benefit from it. EDGE is the leading global standard for measuring gender equality in the workplace. training. If our people improve, we improve. That’s why at Lombard Odier, we offer all the support employees need to take responsibility for their own personal and professional development.

This sums up our desire to recognise and promote the talents of each and every employee in keeping with our values. Our commitment to valuing and fostering skills and know-how is what underpins our diverse and high-quality training programme.