EPM Project Manager

Contract Duration:
Bora program - 16 Months

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA
  - We collaborate across teams, TRUSTED
  - We do the right thing, INNOVATIVE
  - We make tomorrow better, INCLUSIVE
  - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

IATA is the trade association for the world’s airlines, representing over 320 airlines across 120 countries. Our members comprise 83% of total air traffic. IATA’s mission is to represent, lead, and serve the airline industry. IATA operates over 50 offices and 7 regional offices across the world.

We are embarking on a continuous improvement and digital transformation journey. The BORA (meaning “better” in Swahili) program aims at delivering a new ERP and EPM solutions for IATA that will enable it to deliver on their fiduciary responsibilities as well as deliver more value to the business.

The EPM Project Manager will be responsible for leading & supporting the successful delivery of the EPM workstream from vendor selection through design, implementation, testing, deployment, and business adoption. This role will work closely with business stakeholders, procurement, vendor management, vendors, systems integrators, internal technology teams and program management team to ensure the solution delivers the expected business outcomes and aligns with program objectives, architecture standards, and delivery commitments.

The role reports to the ERP Program Manager.

Lead and manage the end-to-end delivery of the EPM workstream within the BORA Program, ensuring scope, schedule, budget, quality, and business objectives are achieved.

Develop and maintain project plans, milestones, dependencies, resource requirements, and delivery roadmaps.

Monitor project progress, proactively manage risks and issues, and drive resolution through appropriate governance channels.

Ensure effective coordination between EPM, ERP, data, integration, security, reporting, and change management activities.

Act as the primary point of coordination across Corporate Services, Finance, Business Teams, I&D, MDM, vendors, and Systems Integrators.

Lead program governance activities, including RAID management, status reporting, executive communications, decision tracking, and steering committee support.

Facilitate stakeholder workshops and discussions to drive alignment, resolve issues, and maintain delivery momentum.

Coordinate the EPM solution selection process, including vendor demonstrations, evaluations, stakeholder engagement, and recommendation development.

Partner with business process owners and solution experts to ensure requirements, design decisions, and implementation priorities are clearly defined and managed.

Oversee solution design, integration, reporting, security, and implementation readiness activities, ensuring alignment with business and programme objectives.

Ensure implementation deliverables produced by vendors and systems integrators meet…