Head of Information Governance

Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence.

In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life‑saving aid, reconnect families and locate missing people - helping those who need it most, regardless of who they are and what side of the front line they are on.

We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non‑combatants, including from digital threats.

The ICRC manages vast amounts of information across widely dispersed, conflict‑affected contexts. Rapidly evolving situations of conflict, the sensitivity of the information confidentially entrusted to the ICRC and high staff rotation in the field make effective knowledge transfer essential to operations. At the same time, artificial intelligence is changing how people use information, and with it the nature of information itself: its value, authenticity, volume, accuracy, accessibility, pace and lifecycle.

The Head of Information Governance leads the strategy, governance and operational execution of the ICRC’s information lifecycle. The post‑holder develops and implements a  roadmap aligning the relevant teams across the organization (operations, archives, data governance and digital workplace products) to organize and protect ICRC information, leverage AI in line with institutional policies and promote responsible practices. The role turns unstructured data and information into strategic assets, ensures compliance with internal and external standards, and protects information assets in close collaboration with cybersecurity teams.

By improving information quality, the post‑holder drives AI readiness and ensures leaders receive accurate, actionable intelligence for decision‑making in crises.

Working with ICT and other métiers (business units), this role strengthens the ICRC’s ability to manage and use information through the digital workplace and deliver intuitive search and retrieval experiences.

• Define and champion the information governance strategy as a key enabler of institutional goals, in line with the ICRC’s overall strategy and digital transformation objectives.
• Advise executive leadership on using information as a strategic asset for decision‑making, operational efficiency and innovation.
• Drive the integration of emerging technologies, such as artificial intelligence (AI) and machine learning, into information governance to strengthen organizational capabilities and future‑proof operations.

• Own and oversee the Information Governance Framework, ensuring it reflects global best practices, compliance requirements and organizational priorities.
• Define and lead the implementation of an information governance maturity roadmap.
• Lead the development and continuous improvement of forward‑looking, adaptable policies and standards for information handling, classification and lifecycle management.
• Develop and lead strategic initiatives to deliver information management as a service.

• Act as Secretariat of the Information Security Board.
• Provide strategic oversight of information risk management, ensuring robust controls to mitigate risks related to information security, privacy and compliance.
• Co‑own the information and data governance framework and implement the associated actions.
• Monitor compliance with information management requirements, raise awareness and develop corresponding…