Senior Facilities Manager; m​/f​/d

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Facilities Manager (m/f/d)

Overall Role and Responsibilities

JLL is the global property service provider for the Australian Department of Foreign Affairs and Trade (DFAT). The portfolio comprises approximately 1,000 properties (both owned and leased), across 80+ countries and includes Chanceries/Embassies and Residential properties. Reporting to the JLL Regional Operations Lead (Germany based), the Senior Facilities Manager (SFM) will be based at the Australian Embassy, Geneva, and overall responsibility to ensure facilities management of day-to-day activities for this and other assigned sites within Europe are delivered.

You will be the on-site key point of contact for client staff and key stakeholders, including tenants. As the SFM you will have overall responsibility for managing comprehensive engineering and facilities management services, staff, contractors, equipment and supplies as required under the Contract. The position will require proactive management, engagement and communication with DFAT and stakeholders to ensure service activities do not impact on operations, visitations and events.

Your major responsibilities

• Stakeholder management (DFAT Senior Administration Officer and JLL facilities management staff, DFAT staff and tenants and third-party vendors);
• People Management (assigned JLL staff and on-site third-party contractors), This includes performance, moral, teamwork, training and development and, communication requirements.
• Risk Management, including incident, reporting, emergency response support and site attendance as and when required.
• Property inspections and monitoring of remote site activities.
• Asset Management Planning.
• Quality Assurance, Health and Safety, and Engineering compliance.
• Procurement & Contractor Management.
• Maintenance and technical facilities operations.
• Minor works Project Management.
• Budget and Financial Management; and
• Value add and innovation.

Your key competencies for sucess

• Minimum Bachelor’s degree in facilities management, building, business or other related field and/or 5-7 years’ experience in facilities, property management or related field.
• Fluent in English and French.
• Experience or demonstrated capability to work in a complex environment along with the management of remote sites.
• Detailed understanding of technical aspects of property (may include Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system, Access control systems).
• Knowledge of and experience in managing critical infrastructure, systems and environments.
• Client Focus & Relationship Management
• Capacity to interpret and proactively manage commercial contracts.
• Strong budget management and financial analysis skills.
• Knowledge of local occupational health and safety requirements.
• Strong customer service-oriented attitude and ability to liaise with high level personnel.
• Ability to manage conflicting priorities and work well under pressure.
• Problem solving skills – capacity to deal with ambiguity and solve complex problems effectively.
• Strong communicator – good presentation skills and possesses strong verbal and written communication skills (English);
• Flexible – able to adapt to…