Social Media & Community Engagement Officer

Social Media & Community Engagement Officer

Médecins Sans Frontières Suisse (GE HQ) Vacant since : 14.08.2026 Number of jobs : 1 1202 Genève (GE) 100% From 01.10.2026 Permanent

Join MSF OCG as a Social Media & Community Engagement Officer in Geneva!

We are looking for passionate candidates ready to contribute to our humanitarian mission.

Below, you will find the job details and the qualifications we are looking for.

Inclusivity and Diversity at MSFDo your qualifications and experience not exactly match all requirements of the job?

At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.

We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every listed qualification.

We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Context & missionMédecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).The MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide.

MSF Operational Center Geneva (MSF OCG) is one of these centers.

The mission is to develop and implement MSF Switzerland's organic social media approach for French-speaking audiences, strengthening audience engagement and supporting broader digital supporter journeys. Ensure social media channels contribute to awareness, engagement, advocacy and supporter acquisition through relevant content, community engagement and platform-specific practices.

Tasks & Responsibilities Define and implement the organic social media approach : define and implement the organic social media strategy for French-speaking audiences, ensuring channel priorities, editorial choices and audience engagement support MSF Switzerland's digital engagement objectives.

Develop and maintain social media standards and playbooks: develop and continuously improve platform-specific playbooks, editorial standards and community engagement practices to ensure consistency, quality and effective use of social media channels.

Lead social media editorial planning and content adaptation: lead the planning, adaptation and editorial framing of social media content, ensuring messages are relevant, accessible and aligned with audience needs, organisational priorities and platform requirements.

Monitor and optimise social media performance: in collaboration with the digital analyst, analyse performance data, audience insights and engagement trends to identify opportunities, improve content effectiveness and refine social media approaches.

Manage and strengthen online communities: manage community engagement across priority social media channels, fostering meaningful interactions and encouraging audiences to take appropriate actions within the broader digital engagement journey.

Coordinate digital initiatives: coordinate and contribute to digital projects, campaigns and activations, ensuring alignment between social media activities and wider digital communication objectives.

Contribute to digital innovation and knowledge sharing: identify emerging trends, platform developments and best practices, translating insights into recommendations that enhance digital…