Senior Manager, MRO Smart Hub Strategy and Industry Engagement

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA
  - We collaborate across teams, TRUSTED
  - We do the right thing, INNOVATIVE
  - We make tomorrow better, INCLUSIVE
  - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA
  - We collaborate across teams, TRUSTED
  - We do the right thing, INNOVATIVE
  - We make tomorrow better, INCLUSIVE
  - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

Employment Type:

Permanent

You will join the Aircraft, Environment and Operations Data team within IATA’s P&S Business Intelligence Services department. In this senior role, you will work closely with regional commercial leads, IATA's supply chain advocacy team, product specialists, and key industry partners to accelerate global adoption of IATA’s MRO Smart Hub platform.

Your mandate is to shape the strategic positioning and market evolution of the MRO Smart Hub ecosystem, driving industry adoption through airline engagement, partnerships, and commercial enablement.

• Shape the strategic commercial direction using market intelligence, demand assessment, and competitive positioning.
• Define value propositions and commercial positioning aligned with ecosystem evolution.
• Identify priority markets, segments, and partnership opportunities based on commercial potential.
• Provide strategic guidance to commercial teams to ensure alignment with long‑term objectives.

• Identify and develop commercial partnerships with airlines, suppliers, and intermediaries to drive adoption and revenue growth.
• Build and manage strategic alliances that strengthen the ecosystem value chain and network effects.
• Translate industry trends and constraints into scalable commercial growth strategies.

• Define strategic messaging and positioning frameworks to support consistent market communication.
• Develop case studies, success stories, and adoption narratives with early adopters.

• Define value realization frameworks and success metrics.
• Inter…