Account Manager, Middle East and North

The Account Manager for Middle East and North Africa manages a portfolio of Partner accounts, engaging executives in the Forum’s events, initiatives and communities. The role involves building trusted relationships with senior Partner representatives and developing tailored engagement strategies to strengthen partnerships.

• Build and maintain trusted relationships with senior Partner representatives; lead regular engagement with Partners to understand their strategic priorities; collaborate with relevant internal stakeholders to deliver a seamless Partner experience.
• Engage partners in relevant industry work.
• Monitor Partner engagement, business developments and overall account health to identify opportunities for partnership growth and expansion; proactively identify partnership risks and develop retention strategies in collaboration with the Head of Region to maximize long-term Partner value.
• Develop tailored engagement plans strategies for Partners; shape executive agendas identify relevant opportunities for executive participation, speaking roles and leadership interactions and ensure effective follow-up to maximize engagement outcomes.
• Work closely with Industry, Regional, Centre, Event, Finance and Partner Development teams to coordinate Partner activities; provide strategic guidance to Account Associates on operational delivery and ensure high-quality execution across the Partner lifecycle.

• Bachelor’s degree (or equivalent) in Business, Economics, Management or another relevant field.
• 4+ years of full-time experience in a business development or relationship management role in a fast-changing professional environment.
• Working knowledge and experience of sales cycle management, account management, market research is a must.
• Ability to build and maintain positive relationship with partners that enable the Forum to drive new business opportunities.
• Excellent organizational, project and time management skills, a strong work ethic, and high attention to detail.
• Excellent verbal communication skills, including the ability to communicate with and manage expectations of senior stakeholders.
• Agile team player who enjoys working in a highly collaborative, culturally diverse, fast-paced, and rapidly evolving environment.
• Deep passion for the future of the business in the emerging world, the role it plays within the global context, and its potential impact on society and the individual.
• Responsible, independent, and self-driven with a learning mindset and a positive attitude.
• Proficient in working with MS Office and Salesforce, experience with other CRM tools a plus.
• Proficiency in working with AI solutions – knowledge of Chat GPT and Slack a plus.

• Business Development
• Relationship Management
• Sales Cycle Management
• Account Management
• Market Research
• Project Management
• Time Management
• Stakeholder Engagement
• Partner Relationship Building
• Microsoft Office Suite
• Salesforce
• CRM Tools
• AI Solutions
• ChatGPT)
• Slack

English