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Customer Success Mgr./ CSM Bilingual Client Relationship Manager Customer Service Rep

Customer Service Director - Shipping & Ops Excellence

Job in Genoa, Liguria, Italy
Listing for: Altro
Full Time position
Listed on 2025-12-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 90000 EUR Yearly EUR 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading maritime transportation company is seeking a Customer Service Manager to lead and strengthen their customer service operations in Genova, Italy. The ideal candidate will have 8-10 years of experience in a commercial or customer service role within the shipping industry, demonstrating strong leadership capabilities. Fluency in English is required, while additional language skills in Italian and Spanish are preferred.

This full-time position promotes a customer-centric culture and continuous process improvements to enhance operational efficiency.
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