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Customer Success Management Client Relationship Management CRM Systems & Management HelpDesk/Support

Strategic Customer Success Manager: Post-Sale Growth

Job in Genoa, Liguria, Italy
Listing for: OneOcean Group
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, CRM Systems & Management, HelpDesk/Support
  • Business
    Customer Success Management, Client Relationship Management, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 EUR Yearly EUR 45000.00 65000.00 YEAR
Job Description & How to Apply Below
One Ocean Group is seeking a Customer Success Manager to lead the post-sale lifecycle for our Italian customers. You will partner with Account Management to ensure adoption, value realization, and renewal readiness, driving customer health and long-term retention.

Responsibilities include onboarding, activation, usage tracking, and regular business reviews. The role requires strong stakeholder management, data-driven decision making, and experience with CRM/CS tools.
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