People & Culture Coordinator

Mandarin Oriental Canouan is looking for a People & Culture Coordinator to join our People & Culture Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. The Group provides legendary service inspired by Asian heritage whilst representing the cutting edge of luxury experiences.

Mandarin Oriental, Canouan is a remote island hideaway located on Canouan Island in St. Vincent and the Grenadines, offering an exceptional tropical island experience.

Based at Mandarin Oriental, Canouan, within the People & Culture Department, the P&C Coordinator is responsible for supporting the daily operations of the department, including onboarding and offboarding, payroll administration, colleague records, time and attendance, and colleague engagement activities. This role requires strong organizational skills, confidentiality, attention to detail and effective communication while upholding the standards and values of Mandarin Oriental.

The P&C Coordinator reports to the P&C Manager.

As P&C Coordinator, you will be responsible for the following duties:

• Coordinate onboarding and offboarding processes, ensuring all required documentation is completed accurately.
• Prepare employment contracts, certificates, job letters and maintain colleague files.

• Process departmental payrolls, conduct payroll audits and prepare relevant payroll documentation, including PAFs, PSAs and salary advances.
• Monitor time and attendance records and maintain accurate leave balances, including vacation, sick leave and accrued days.

• Maintain accurate and confidential colleague records, ensuring documentation is properly organized and up to date.
• Prepare reports, correspondence and other P&C administrative documents as required.

• Coordinate colleague engagement activities, including birthday celebrations, service anniversaries and annual colleague events.
• Support initiatives that promote colleague recognition, wellbeing and a positive workplace culture.

• Ensure assigned P&C processes align with company policies, procedures and applicable local employment requirements.
• Maintain confidentiality and provide professional support to colleagues and department heads.

• Previous experience in Human Resources, People & Culture or a related administrative role is preferred.
• Strong organizational, communication and numerical skills, with excellent attention to detail.
• Proficiency in Microsoft Office and the ability to manage multiple priorities and meet deadlines.
• Ability to handle confidential information with discretion and professionalism.
• A proactive, team-oriented approach and a commitment to delivering excellent colleague service.

Learning & Development:
Opportunities to develop your skills and grow your career through learning and development programmes.

MOstay:
Complimentary nights and attractive accommodation rates at participating Mandarin Oriental properties for you and your loved ones.

Health & Colleague Wellness:
Health benefits and wellness programmes to support colleague wellbeing.

Retirement Plans:
Retirement benefits based on eligibility, role and length of service.

• A competitive salary.
• Monthly allowances for food, bus and travel.

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