Business Analyst, AI and Automation

Data Fin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

Our client one of South Africas fastest-growing Fin Tech brands is committed to harnessing advanced technologies to deliver seamless experiences and measurable value for customers and stakeholders. They are seeking a Business Analyst AI and Automation to translate complex operational needs into clear actionable this role you will be responsible for producing precise Product Requirement Documents (PRDs) that empower AI / ML Engineers to design and deliver reliable AI agents and automations across various business units.

• Own the PRD lifecycle for AI / automation products from discovery to signoff.
• Run discovery with business units to capture processes policies data and edge cases.
• Map asis / tobe workflows and define guardrails for safe AI use.
• Prioritise opportunities using a transparent scoring model and maintain the roadmap.
• Define success metrics; use BI to baseline monitor and report impact postlaunch.
• Partner with Engineering to deliver polished products.
• Break down vague problems validate assumptions and surface edge cases or missing rules early.
• Write in plain structured language and present concise summaries to mixed technical and business audiences

• Proven PRD creation for AIagent or automation initiatives.
• Strong process mapping and requirements elicitation; BPMN proficiency.
• Ability to size impact and prioritise (e.g. RICE / WSJF).
• Data fluency with SQL or BI dashboards and clear written communication.
• Basic to intermediate AI literacy including LLM concepts and limitations.

• Shortterm insurance experience.
• Process mining exposure (Celonis or Power Automate Process Mining).
• Power BI Qlik or similar BI Tools.
• Project management fundamentals.
• Exposure to expectation setting and constructive conflict handling.

While we would really like to respond to every application should you not be contacted for this position within 10 working days please consider your application unsuccessful.

When applying for jobs ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs please note your relocation plans in all applications for jobs and correspondence. Apply here e-mail a Word copy of your CV to and mention the reference number of the job.

Business Analyst AI and Automation George

Full-Time

years

1