Project Manager, IT Project Manager, Change Management

Description:

Strategic Leadership & Transformation

• Lead delivery initiatives supporting the client’s Clean Architecture roadmap.
• Build and establish delivery practices for a newly formed strategic team.
• Drive alignment between architecture, product, development, QA, operations, and business stakeholders.
• Challenge assumptions and proactively identify opportunities to improve systems, processes, and customer outcomes.
• Influence decision-making at all levels through data, analysis, and clear communication.
• Create visibility of delivery risks, dependencies, technical debt, and strategic priorities.
• Foster a culture of accountability, continuous improvement, ownership, and execution excellence.
• Act as a trusted partner to architects and technical leaders in shaping delivery strategies.
• Lead, mentor and develop project resources assigned to the team.
• Establish a high-performance culture focused on accountability, quality, delivery excellence, and continuous improvement.
• Ensure initiatives delivery measurable business value and support strategic organisational objectives.

• Create, maintain, and track project plans and schedules, problem logs and progress throughout the life of the project.
• Developing project scopes and objectives.
• Ensure the requirements are clearly defined and thoroughly understood by the software team.
• Manage day-to-day activities of the software team to ensure each project remains on schedule and within resource budget.
• Ensure resource availability and allocation, conduct software team meetings, troubleshoot technical issues, and facilitate the deployment of software upgrades.
• Ensure that all projects are delivered on time, within scope and within resource budget.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Offer leadership, guidance and motivation to software team while resolving internal conflicts.
• Apply respective methodologies and principles within the team with the aim to improve productivity of the team, create a transparent environment, better communication with stakeholders and ensure client satisfaction.
• Measure project performance using appropriate systems, tools, and techniques.
• Report and escalation any critical issues to management.
• Manage the relationship with the client and all stakeholders and provide timely feedback.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Ensure work tracking system (Dev Ops) is always up to date.
• Ensure communication between stakeholder and the developer is efficient and no unnecessary time is wasted.
• Where technical support or production issues need attention, delegate the work towards the best suited resource and manage the work effectively.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Manage changes by developing workable implementation plans. Communicate changes effectively.
• Manage customer expectations.
• Continuously monitor support within the team, aiming to reduce & eliminate unnecessary support by enhanced processes and system updates
• Continuously monitor project bugs within the team, aiming to reduce & eliminate by enhanced processes and system updates.
• Ensure system releases are frequent, efficient and error free.
• Ensure internal and external reporting mechanisms for projects and productivity are standardised and used

• Build strong relationships with business leaders, architects, developers, QA and operational stakeholders.
• Facilitate alignment across competing priorities and conflicting stakeholder needs.
• Communicate project status, risks, dependencies, and decision clearly and proactively.
• Translate technical concepts into business language and business requirements into actionable delivery plans.
• Ensure stakeholder expectations remain realistic and aligned throughout delivery.

• Leverage approved AI tools to improve planning, reporting, analysis, documentation and communication.
• Drive adoption of AI-enabled productivity practices within the team.
• Identify opportunities to improve delivery efficiency through AI-assisted workflows.
• Use AI-generated insights to identify risks, trends, bottlenecks, and optimisation opportunities.
• Ensure responsible, compliant, and secure use of AI technologies in line with company governance standards.
• Remain informed of emerging AI capabilities relevant to project delivery and operational excellence.
• Demonstrate practical proficiency in AI tools and continuously identify opportunities to increase i individual and team productivity through AI adoption.

• Ensure Dev Ops / Git Hub remains the primary source of truth for project execution and reporting.
• Develop and maintain project dashboards, delivery metrics, and executive reporting.
• Establish governance frameworks that provide transparency, accountability, and delivery predictability.
• Drive continuous improvement initiatives that improve quality,…