Sales & Service Consultant; Motor Insurance

Key Responsibilities

• Manage inbound and outbound calls to sell or service motor insurance policies
• Deliver outstanding, accurate service across phone, email, and written communication
• Apply underwriting guidelines and decline risks outside appetite where required
• Use proven sales techniques to confidently close leads and secure new business
• Complete daily tasks, follow workflows, and meet deadlines and targets
• Ensure compliance with all Pacific International Insurance policies and procedures
• Perform additional duties aligned with your skills and experience as directed by your manager

• Grade 12 / National Senior Certificate
• A passion for sales and meeting targets
• A resilient, positive and customer‑focused mindset
• Strong multitasking skills and the ability to work under pressure
• Experience in customer service or sales
• Understanding of insurance fundamentals or willingness to learn
• Intermediate computer skills (Microsoft Office)
• Excellent English written and verbal communication

• Previous experience in insurance or financial services
• Experience closing sales (face‑to‑face or telephonic)
• Strong interpersonal skills and relationship‑building ability
• Confidence in probing and gathering detailed customer information