Site Manager

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Location:

Georgetown, Delaware.

Are you interested in working more than just a roofing and siding company? G Fedale is a trusted partner dedicated to excellence in every aspect of our work. We are one of the fastest growing roofing and siding companies in the tri‑state area. Repeatedly voted as top workplace in Delaware. With a legacy spanning 18 years, we have established ourselves as a leader in the industry, serving residential and commercial clients with top‑quality craftsmanship, exceptional customer service, and unwavering integrity.

The Site Manager’s main responsibility is building and sustaining positive relationships with our subcontractors and customers while ensuring exceptional craftsmanship and service on all projects from start‑up to completion. The role requires daily on‑site activity, starting and checking in on jobs, assisting crews as needed, paying close attention to project details and craftsmanship, and continually communicating with customers, crews, and the Senior PM.

The Field Manager also completes all final inspections for his or her jobs, receives helpful feedback from our customers, and asks for positive reviews and referrals. The Site Manager is responsible for closing out all jobs in a timely manner and enjoys meeting new people, building relationships, supporting others, and problem‑solving. He or she is a self‑motivated, field‑knowledgeable, trustworthy, caring person who connects well with others and handles conflict well.

• Accompanies the Project Manager on visits to project sites. Contacts homeowners with approved contracts, schedules visits, and communicates with customers on schedule changes.
• Assists the Project Manager to develop project specifications ("specs"). Visits project sites, confirms measurements and materials provided by the Estimator, identifies issues that might affect the successful completion of the project, and clarifies any identified issues with the homeowner.
• Monitors the progress of all projects. Communicates with work crew leaders to identify issues that negatively impact the completion of the project. Communicates with the Customer to answer questions or concerns. Updates DF and email chain as required.
• Assists Project Manager in reconciling pre‑project and post‑project margins. Analyzes the difference between the pre‑ and post‑project margins and discusses that with the VP Residential Production weekly. Identifies opportunities for improvement and creates/implements strategies to capture them.
• Provides feedback to the Sales, Marketing, and Production Departments. Provides feedback to other departments on potential revenue opportunities or improvements that could help the Company grow.
• Seeks to improve productivity and results on a daily basis.
• Follows all Company safety rules and operating procedures, practices and guidelines.
• Completes other tasks as assigned by Management.
• Thoroughly reviews all projects the day before start‑up.
• Calls crew the day before start‑up (if needed) to communicate important info, especially if Site Manager will be late the next morning.
• Confirms always has shirts for crews, yard signs, and a small stock of materials (Quad Max, Blackjack, White Trim Coil, Pipe Collars, Rain Collars, Ridge Vent, etc.) on hand.
• Arrives at first start‑up no later than 7 am.
• Puts G. Fedale sign in the front yard where it can be easily seen.
• Connects with the homeowner(s), builds rapport, re‑sets expectations, answers questions, gives contact info, and puts homeowner(s) at ease!
• Collects 2nd payments. Calls PM if there is an issue.
• Introduces the crew leader to the homeowner(s).
• Goes over job details and special notes with the crew, including where the dumpster and materials should go.
• Lets the homeowner know when he is leaving and reviews any last details.
• Drives to 2nd start‑up (if there is one) by 8 am. (Always informs the customer the day before if he will arrive to a start‑up after a crew starts working. Puts customer(s) at ease by letting them know he has gone over the project details with the crew and they know what…