Operations Manager

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We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet".

We are seeking a highly motivated and experienced Field Operations Manager to oversee our on-site operations at various lake sites. The ideal candidate will have a strong background in lake management, leadership, and a passion for environmental conservation. The Field Operations Manager is responsible for coordinating and managing field activities, ensuring the successful execution of lake management projects, and maintaining high-quality standards across all operations.

• Lead and oversee all aspects of field operations, including aquatic vegetation management, water quality monitoring, fishery management, and erosion control projects.
• Manage and motivate field crews, including technicians and seasonal staff, to ensure efficient and effective performance. Provide guidance, training, and support to enhance team productivity and morale.
• Serve as the primary point of contact for clients at project sites. Establish and maintain strong relationships with clients, addressing their concerns, providing updates on project progress, and ensuring customer satisfaction.
• Implement and enforce quality control measures to ensure compliance with company standards, regulatory requirements, and industry best practices. Conduct regular inspections and audits to assess the quality of work performed.
• Promote a culture of safety and adherence to safety protocols among field staff. Identify and mitigate potential safety hazards, conduct safety meetings, and ensure compliance with occupational health and safety regulations.
• Manage resources effectively, including equipment, materials, and manpower, to optimize project outcomes and minimize costs. Coordinate equipment maintenance and repair schedules to ensure operational readiness.
• Assist in the development and management of project budgets. Monitor project expenditures, identify cost‑saving opportunities, and ensure projects are completed within budgetary constraints.
• Ensure compliance with environmental regulations and permits governing lake management activities. Implement environmentally sustainable practices and minimize the ecological footprint of field operations.

• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse stakeholders.
• Proficiency in project management principles and techniques, including scheduling, budgeting, and resource allocation.
• Knowledge of aquatic ecosystem dynamics, water chemistry, and relevant regulatory requirements.
• Experience operating and maintaining equipment used in lake management activities, such as boats, herbicide applicators, and water quality monitoring instruments.
• Familiarity with GIS software and other relevant technology tools is a plus.
• Willingness to travel to project sites as needed.
• Must possess a valid driver's license from state of residence.

• Bachelor's degree in Environmental Science, Biology, Natural Resource Management, or related field highly desired. Master's degree preferred.

• Minimum of 5 years of experience in lake management, aquatic ecology, or related field, with at least 2 years in a supervisory or management role.

• We are passionate about delivering excellent service to every customer.
• We value productive, long lasting relationships with our colleagues and customers.
• We work together to deliver great results.
• We all owe a duty of care to each other, our customers, local charities, the communities in which we work and to the planet.

The physical demands are representative…