MRO​/MOD Program Manager

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Regular Full-Time Professional Georgetown, DE, US

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The MRO/MOD Program Manager has overall responsibility for their assigned program. The MRO/MOD Program Manager is the focal point for the Aircraft Maintenance and/or STC Modification program and is the primary customer interface; he or she is accountable for company compliance to the Statement of Work (SOW) and insuring both the customer and the company adhere to the contractual requirements. The MRO/MOD Program Manager monitors and manages the schedule, budget, labor, and material costs under minimal supervision to deliver predictive financial, period of performance and delivered quality results.

• Lead, manage, coach and train other PMO team members.
• Assist in standardizing Program Management processes; develop practices, policies and templates.
• Assist the Sales Department by providing input into schedule, cost, resource, and risk projections for proposals.
• Act as Contract and Sales interface for duration of program.
• Assist in reviewing scope of work specifications and provide fact-based input during bids and proposals.
• Responsible for Day-to-Day Contract management of assigned programs.
• Develop and adhere to Program Management process which includes:
• Communication Plan
• Scope of work compliance
• Schedule Development Leadership with subsequent control and administration.
• Estimate to Complete (ETC) and Estimate At Complete (EAC) Forecasts, based on objective evidence (EVM) of all labor, material, services and other direct costs (ODC)
• Cash Flow Analysis; invoice administration
• Revenue Projections
• Communicate customer expectations, cultural differences, and overall temperament within the Company.
• Chair program kick-off, daily, and weekly program status meetings, as required.
• Provide direct interface with customer for all operations and support departments.
• Coordinate technical inquiries to all levels of program stakeholders and Customers.
• Coordinate and prioritize with Production Lead(s) and Operations Manager(s) to ensure program objectives will be met according to schedule and contract requirements as well as Engineering Lead(s) where new STC level modifications are included in the SOW.
• Chair lessons learned meeting after completion of program - identify strengths, and opportunities for improvement.
• Provide weekly status reports to customer(s) and Program Management Reviews (PMR) to Senior Management which include RISK skyline and controls, schedule compliance, labor, materials and ODC budget, estimate to completes (ETCs)., and Estimate at Complete projections (EACs) for labor / material (ODC) expenditures and as well as project TAT forecasting (schedule compliance forecast and control) for both Operations and Engineering Organizations.
• Coordinate with Repair Station (Part 145) to ensure regulations are adhered to for a valid Certificate of Release to Service (CRS) deliverable to the customer.
• Coordinate with ODA and Certification staff to ensure all FAA and foreign regulatory requirements are met and are communicated to the customer in…