Customer Service Rep; Village Market Path

Job Description

We are currently seeking enthusiastic candidates to answer phones, enter pizza orders into computers, and learn how to make the world’s greatest pizzas from start to finish. This job requires a positive outlook and a willingness to deal with the general public.

We are searching for qualified customer service reps with personality and people skills. Domino’s has many opportunities for growth, including managing roles and beyond.

Many of our team members began their careers as delivery drivers and have progressed to become franchise owners. From customer service representative to management, General Manager, Manager Corporate Operations, or Franchisee, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals, creating an environment where all team members can reach their highest potential.

We take pride in our team members and they take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first!

Must be 18 years of age or older.

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and training provided on the job.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Basic arithmetic (add, subtract, multiply, divide) accurately and quickly (calculator may be used).
• Accurate monetary change handling.
  
  Strong verbal, written, and telephone skills for order processing.
• Motor coordination for rapid and precise movements.
• Computer keyboard or touch‑screen order entry.

• Exposure to varying and sometimes adverse weather while removing trash and performing outside tasks.
• In‑store temperatures ranging from 36°F in cooler to over 90°F in some work areas; sudden temperature changes.
• Fumes from food odors and cornmeal dust.
• Cramped quarters including walk‑in cooler.
• Hot surfaces/tools up to 500°F or higher.
• Sharp edges and moving mechanical parts.

• Standing:
  Most tasks performed from a standing position.
• Walking:
  Short distances and durations; surfaces include ceramic tile and linoleum in some food process areas. Work surface heights 36-48”.
• Sitting:
  Paperwork normally completed at a desk or table.
• Lifting:
  Bulk product deliveries occur twice a week or more, unloaded by hand truck. Deliveries may include cases weighing up to 50 pounds and dimensions up to 3’ x 1.5’. Cases are usually lifted from floor and stacked onto shelves up to 72” high.