Order Management Representative

Order Management Representative

Location:

Georgetown, Kentucky, 40324

Duration: 6-Month Contract to Hire

Pay: $23-$25/hour

Schedule:

Monday - Friday | 7:30am-4:15pm or 8am-5pm (Hybrid)

Are you someone who enjoys building relationships, solving problems, and keeping things organized? We're looking for a customer-focused professional to join our team as an Order Management Representative. This is an excellent opportunity for someone looking to grow their career in customer service, operations, logistics, supply chain, or sales support while working in a collaborative and fast-paced environment.

In this role, you'll be the go-to resource for customers, helping ensure orders move smoothly from start to finish while partnering with internal teams to deliver an exceptional customer experience.

Why You'll Love This Opportunity

+ Hybrid work environment with a consistent Monday-Friday schedule

+ Gain exposure to customer service, sales support, inventory management, and logistics

+ Work closely with cross-functional teams across sales, operations, and supply chain

+ Make a direct impact on customer satisfaction and business success

+ Strong opportunities for career advancement into sales, operations, supply chain, or account management roles

What You'll DoGeorgetown, Kentucky, 40324

+ Serve as a primary point of contact for customers, providing exceptional service and timely support

+ Process customer orders, inquiries, and updates accurately and efficiently

+ Coordinate with internal teams to ensure smooth product delivery and issue resolution

+ Track order status and proactively communicate updates to customers

+ Manage order records and maintain accurate data in company systems

+ Monitor inventory levels and coordinate shipments to meet customer needs

+ Support sales initiatives by building strong customer relationships and identifying opportunities for growth

+ Analyze order, inventory, and customer data to support business decisions and continuous improvement

+ Help resolve customer concerns and contribute to process improvements across the organization

What We're Looking For

+ Bachelor's degree preferred, OR 2-4 years of experience in customer service, sales support, logistics, supply chain, operations, or a related field

+ Strong communication and relationship-building skills

+ Highly organized with excellent attention to detail

+ Ability to multitask and thrive in a fast-paced environment

+ Strong analytical and problem-solving abilities

+ Proficiency with Microsoft Excel, Word, Outlook, and Power Point

+

Experience with ERP systems is a plus

+ Japanese language skills are welcomed but not required

Work Environment

+ Hybrid schedule

+ Monday-Friday, 7:30 AM-4:15 PM or 8:00 AM-5:00 PM

+ Up to 10% travel

+ Full-time position

Job Type & Location

This is a Contract to Hire position based out of Georgetown, KY.

Pay and Benefits

The pay range for this position is $23.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Georgetown, KY.

Final date to receive applications

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a hybrid position in Georgetown,KY.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and…