Groomer, Petsense

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This position is responsible for providing professional grooming services for dogs using knowledge of canine characteristics, grooming styles, and techniques.

• Deliver world-class customer satisfaction
• Answer phone calls and schedule appointments
• Assist in generating business by contacting existing and new customers, scheduling appointments, following up with calls and reminders, and verifying vaccinations
• Book appointments and greet pets as they arrive
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing and grooming procedures as outlined
• Clean ears, clip nails, and perform other grooming services as needed
• Adhere to customer instructions regarding clipping patterns
• Clip dog’s hair according to the pattern, using electric clippers, combs, and shears
• Comb and shape dogs’ coats
• Use non-physical techniques to keep animals calm during grooming
• Complete and maintain customer and company forms accurately
• Observe all safety rules and procedures, adhering to safety standards
• Maintain cleanliness of cages, tubs, and grooming areas
• Assist in store operations as needed

Experience:

Minimum of 1-year grooming/styling pets. Must be comfortable working with dogs and cats.
Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.

Education:

High school diploma or equivalent. Successful completion of Paragon Level 1 & 2 training provided by Petsense. A combination of education and experience will be considered. Ability to read, write, and count accurately is essential.

• Operate all grooming tools and equipment including bathing tubs, brushes, combs, shears, clippers, driers, and grooming products
• Effective communication with customers
• Compassionate treatment of animals
• Attention to detail
• Ability to lift and carry pets weighing 0-50 pounds
• Flexible work hours including nights and weekends as needed
• Stand and walk for long periods
• Work safely around pets and their waste

• Work mainly indoors with moderate noise levels
• Exposure to wet conditions, pets, and grooming instruments
• Work shifts typically range from 4 to over 8 hours
• Maintain a safe work environment

• Move and transfer animals and equipment up to 50 pounds
• Stand and groom animals for extended periods
• Use grooming instruments effectively
• Read, write, and complete documentation accurately
• Operate store equipment safely
• Operate effectively in a non-sedentary role

This job description provides an overview of responsibilities but is not exhaustive. Employees should perform all duties as assigned by their supervisor.

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making decisions. We support work-life balance and offer growth opportunities. Join us at Tractor Supply and Petsense to build a rewarding career.