Sales and Shipping Assistant

Graf Brothers Flooring is seeking a dependable and organized Sales and Shipping Assistant to support sales, shipping, warehouse, and customer service operations. This position will work closely with sales representatives, customers, drivers, and management to help ensure orders are processed accurately and shipments are coordinated efficiently.

Graf Brothers Flooring is seeking a dependable and organized Sales and Shipping Assistant to support sales, shipping, warehouse, and customer service operations. This position will work closely with sales representatives, customers, drivers, and management to help ensure orders are processed accurately and shipments are coordinated efficiently.

• Assist with entering, reviewing, and processing orders.
• Coordinate and prepare orders for shipment and ensure shipping information is accurate.
• Assist with scheduling freight, trucks, containers, and other transportation needs.
• Prepare and maintain shipping documents, bills of lading, packing lists, labels, and related paperwork.
• Assist sales representatives with order information, shipment details, and customer requests.
• Help customers and respond to general questions regarding orders and shipments.
• Coordinate with drivers and assist with required paperwork.
• Monitor and help maintain inventory and material allocation.
• Help resolve freight, delivery, and billing issues as needed.
• Assist with freight quotes and other shipping-related requests.
• Perform general reception and phone duties, including answering calls and directing customers or inquiries to the appropriate person.
• Provide general administrative and operational support to the sales and shipping teams.
• Perform other duties and assist with special projects as assigned by management.

• Strong organizational and communication skills.
• Excellent attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks.
• Customer-service oriented with a professional and friendly attitude.
• Comfortable working with computers, office programs, and app-based software.
• Ability to work effectively with sales representatives, customers, drivers, and coworkers.
• Previous experience in sales, shipping, logistics, lumber, flooring, or a related industry is helpful but not required.

• Full-time
• Monday through Friday, 8:00 AM to 5:00 PM

• Competitive pay based on experience and qualifications.

• Medical, Dental, Vision Insurance (after 60 days)
• Life Insurance (after 90 days)
• Paid vacation
• Paid holidays
• 401(k) retirement plan

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. We are also a Drug Free Workplace.