Office Manager - San Gabriel Crisis Center

Join to apply for the Office Manager - San Gabriel Crisis Center role at Bluebonnet Trails Community Services.

Program Overview

San Gabriel Crisis Center is a hub of multiple programs, including crisis, outpatient, substance use, and forensic services. The Office Manager leads the administrative functions of the facility, providing daily and clinical supervision to the team. The Office Manager supports crisis walk-ins, CRU admissions, and other appointments at the Center, ensuring all persons are checked in and have the necessary administrative documents completed to access services.

To support our vision of Healthy and Fulfilled Lives and our mission to improve the health and independence of the persons we serve, the Office Manager provides administrative and facility support to ensure critical operations continue seamlessly.

Critical Impact

The Office Manager provides administrative oversight and monitoring to support operations of the Center. They work collaboratively with Program Managers to provide support and solutions, and lead communication with staff and contractors on strategies for maintaining essential operations, including during emergencies and disasters.

Key Responsibilities

• Provide customer service aligned with the Center's mission and values
• Manage inventory, supplies, vehicle fleet, and expenses
• Submit facility work orders and coordinate as needed
• Offer 360-degree feedback, support, goal setting, and coaching to Customer Service Representatives
• Build relationships with colleagues, collaborating across programs to achieve shared goals
• Location:
  
  San Gabriel Crisis Center - Georgetown, TX
• Hourly Salary Range: $20.55 - $25.30

Differential Details

• Up to $2.00/hour for previous experience in similar community center roles
• $1.00/hour for 2-year tenure with BTCS
• $.75/hour for bilingual skills
• $1.00/hour for career ladder specialty

Why join our team? BTCS values its team members and offers competitive salaries, an excellent benefits package, and generous leave accruals. Benefits include medical, dental, vision, and prescription insurance, flexible spending accounts, retirement plans, sponsored insurance, family leave, employee assistance programs, and professional development opportunities.

Additional perks include monthly bonuses, referral awards, licensure support, loan forgiveness programs, educational leave, and pay differentials for applicable positions.

Minimum Qualifications

• High school diploma or GED
• One year of customer service experience
• Strong communication skills
• Valid Texas driver’s license and maintained approved driver status

Preferred Qualifications

• Bilingual in Spanish

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industry: Mental Health Care